Assistant Functions Manager

1 week ago


Caulfield, Victoria, Australia Melbourne Racing Club Full time

The Melbourne Racing Club (MRC ) is one of Australia's most prestigious Sports, Events and Property Development companies. As well as running elite horse racing at Caulfield, Ladbrokes Park (Sandown) and Mornington Racecourses, we own 13 pub venues under the Pegasus Leisure Group (PLG), an emerging collection of owned events such as The Peninsula Picnic and Whiskey, Wine and Fire and finally the MRC Foundation, our charitable arm.

The Food and Beverage department is looking for an Assistant Functions Manager to coordinate and facilitate functions and events effectively and efficiently. This will include food and beverage offerings and activations for race day and non-race day events.

This position will work with the wider Food and Beverage department, focusing on casual staff management to identify key staff and implement improvements in line with the wider business needs.

The successful candidate will be required to work some weekend/event days and be able to travel between our three racecourses; Caulfield, Ladbrokes Park (Sandown) and Mornington.

Duties and responsibilities

Set up, preparation and clean up pre- and post-race day and non-race day events. Provide high level of customer service throughout events. Oversee several functions and events simultaneously Deliver superior food and beverage service and maximise customer satisfaction. Be the "face" and a go to person of MRC for events & functions outside business hours. Troubleshooting issues to ensure smooth running of events for both clients and the internal team. Work with Food & Beverage Department on activities such as stock management, POS, coaching and training casual staff.

Skills and Experience

Current RSA certificate. Current Victorian Drivers Licence. Proven experience and background in supervisory role (preferably in Food and Beverage or Hospitality). A team player and an ability to lead by a hands-on work style. Exceptional Customer Service skills.

What's in it for you?

Ongoing learning & development opportunities through the organisation-wide DRIVE Development program. Access to our year-round well-being initiatives including our Employee Assistance Program for staff and family. Racing Industry Member passes, discounts across our family of brands and free tickets to a wide range of events. Free onsite parking or a short walk from Caulfield Station. Paid Volunteer and Parental Leave. Monthly staff lunches
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