Customer Support Representative

2 weeks ago


Fairfield, Australia Komatsu Full time

**The Opportunity**:

- An exciting opportunity has arisen for a _**Customer Support Representative** to join our Customer Support Centre located at our Head office in Fairfield. The purpose of the position is to provide a high level of support to both internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries while ensuring the Customer Support Centre meets the operational standards set by Komatsu and the CSC (Customer Support Charter.)

**Salary/Wage Band: $75,000.00**

**Roster: Monday to Friday, with Saturday & Public holiday rotation**

**Role Located: Fairfield**

**Komatsu benefits**:

- ** Paid Parental Leave**:12 weeks of paid primary carer parental leave
- ** Technology**: Discounts on Apple, Dell, Lenovo and Microsoft products
- ** Financial**:Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role, Income Protection options available
- ** MyCareer**:Recognition and awards, opportunity to complete recognised Cert III courses, Diploma’s in Leadership & Management, and an Educational Support Program
- ** Health**:Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- ** Cars, Home & Hardware**:Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
- ** Travel**: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus

**Your Knowledge, Skills, and Abilities**:

- Current driving licence (forklift licence will be advantageous).
- Well-developed numeracy, written and oral communication skills.
- Sound working knowledge of earth moving equipment and strong mechanical aptitude.
- Trade qualification/s will be highly regarded.
- Parts interpreting experience in a high-volume, fast paced environment
- Strong problem-solving skills & with an attention to detail
- Ability to prioritise competing work tasks
- Comprehensive understanding of parts sales, logistics & supply chain
- Experience in inventory control and warehouse systems
- Ability to communicate with customers at all levels while providing a professional service.
- Intermediate computer skills specifically Microsoft suite
- Ability to identify, upsell or escalate addition parts, service & sales opportunities where required
- Microsoft AX 2012 experience desirable (knowledge of Logistics and Inventory Systems is essential)
- Able to work flexible roster pattern starting & finishing between 7:30 - 19:30 & a rolling Saturday & public holiday.
- Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth._



  • Fairfield East, Australia Komatsu Full time

    **The Opportunity**: An exciting opportunity has arisen for a Spare Parts Interpreter/ Customer Support Representative to join our Customer Support Centre at our Head office in Fairfield or our Wacol office. This role highly supports internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries. Other...


  • Fairfield, Australia Komatsu Full time

    Komatsu’s purpose is to create value through manufacturing and technology innovations to empower a sustainable future where people, businesses and our planet thrive together. Komatsu celebrates its 100 years with a renewed commitment of building a sustainable business for all stakeholders. We focus on building partnerships, considering the needs of...


  • Fairfield, Australia ML Support Services Full time

    **ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...


  • Fairfield, Australia ML Support Services Full time

    **ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...


  • Fairfield, Australia ML Support Services Full time

    **ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...

  • Wagyu Beef

    7 months ago


    Fairfield, Australia RPC FOOD PTY LTD Full time

    Are you looking to join a dynamic and innovative local company? Do you want better opportunities for growth and an attractive salary package in sales? If so, RPC FOOD is the perfect fit for you! Company Name: RPC FOOD Company Positioning: Melbourne Wagyu Beef Wholesaler Core Values: Reliable, Precise, Consistent Company Philosophy: Sustainable,...

  • Wagyu Beef

    7 months ago


    Fairfield, Australia RPC FOOD PTY LTD Full time

    Are you looking to join a dynamic and innovative local company? Do you want better opportunities for growth and an attractive salary package in sales? If so, RPC FOOD is the perfect fit for you! Company Name: RPC FOOD Company Positioning: Melbourne Wagyu Beef Wholesaler Core Values: Reliable, Precise, Consistent Company Philosophy: Sustainable,...

  • Sales Representative

    7 months ago


    Fairfield, Australia Air Liquide Full time

    Air Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment. Air Liquide has a full-time opportunity for a Business...

  • Sales Representative

    2 weeks ago


    Fairfield East, Australia Abaco Machines International Full time

    **About Us** ABACO Machines International is a leading manufacturer and distributor of handling equipment for the stone and glass industry in Australasia. Our products are innovatively engineered to lift, cut, transport, and store materials safely and efficiently. Our team overseas design and manufacture our range of 500+ products. Here in Fairfield NSW,...


  • Fairfield East, Australia Tempe Tyre and Wheel Centre, Tempe Full time

    What do you believe it takes to be successful? - You are - constantly learning new skills that will get you to the next step - You strive - to be the very best at what you do - You believe - recognition and reward is for those that work hard for it - You enjoy - the challenge that a day brings and take satisfaction in doing a great job - You enjoy - being...


  • Fairfield, Australia Ripe Maternity Full time

    Loved by mums around the world, Ripe is dedicated to making women feel confident, stylish and comfortable in their journey through motherhood. We are on the look out for a Part-time Customer Service & Sales Support team member to join our Ripe HQ based in Fairfield. You’ll work closely with our online team to deliver outstanding customer service and drive...


  • Fairfield Heights, Australia ML Support Services Full time

    **ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...


  • Fairfield Heights, Australia ML Support Services Full time

    **ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...


  • Fairfield, Australia Air Liquide Full time

    Air Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment. The opportunity: Industrial / Manufacturing industry B2B sales...

  • Wagyu Beef

    3 weeks ago


    Fairfield, Australia RPC FOOD PTY LTD Full time

    Company Positioning: Melbourne Wagyu Beef Wholesaler Core Values: Reliable, Precise, Consistent Company Philosophy: Sustainable, Innovative, Quality First Company Features: Mature and stable supply chain, high-quality, fresh, safe and traceable products, professional team Products: Stone Axe Purebred Wagyu, Margaret River Wagyu, Japanese A5 Wagyu, Angus...


  • Fairfield, Australia Hume Community Housing Full time

    **Customer Service Officer - Metro Sydney OR Regional** **ABOUT THE ROLE** Due to our continued growth, we have an exciting opportunity for a values aligned individual to join the team in the position of Customer Service Officer. The Customer Service Officer (CSO) is responsible for delivering a high quality customer experience to internal and external...


  • Fairfield East, Australia Komatsu Full time

    The Opportunity: An exciting opportunity has become available for a Customer Service Administrator to join our Customer Support Centre located at our Head office in Fairfield. The role reports into our National Customer Support Centre Manager and will have you provide a high standard of support to both our internal and external customers, process parts...


  • Fairfield East, Australia Komatsu Full time

    Plenty of growth and development opportunities within a renowned global brand. - Fantastic employee benefits with a strong emphasis on work/life balance - Gain experience across spare parts, procurement and stock/inventory **The Opportunity**: As a Customer Support Administrator, you will be the first point of contact for all Internal and external customers...


  • Fairfield, Australia Komatsu Full time

    **The Opportunity**: ***In the key role, we are seeking a dynamic and innovative people leader to implement strategic marketing and sales campaigns to grow sales across a broad range of product types with our aftermarket business. You will be a highly motivated and results-driven individual and contribute to our continued success. **You will be responsible...

  • Langton's Principal

    2 weeks ago


    Fairfield, Australia Specialty - Operations Support Full time

    **About Us** Langton’s is a luxury lifestyle brand and the fine wine market leader in Australia. Established in Melbourne in 1988 as a specialist wine auction house, Langton’s has evolved to encompass digital auctions and retail, a wine broking service, and a private wine exchange. Working with an extensive network of winemakers, negociants and...