![Ripe Maternity](https://media.trabajo.org/img/noimg.jpg)
Customer Service and Sales Support
2 weeks ago
Loved by mums around the world, Ripe is dedicated to making women feel confident, stylish and comfortable in their journey through motherhood.
We are on the look out for a Part-time Customer Service & Sales Support team member to join our Ripe HQ based in Fairfield. You’ll work closely with our online team to deliver outstanding customer service and drive sales. You will also support our sales team to drive sales, enter orders and provide administrative support on a daily basis.
**Responsibilities**:
- Manage customer returns both locally and internationally
- Respond to customer reviews on our website
- Process orders for our Australia & New Zealand marketplaces
- Work with databases and product files to support our sales team
- Ad-hoc duties as required
About you
- Strong communication skills and a friendly manner
- A positive and enthusiastic attitude
- Ability to work within a team and follow instructions
- Strong organisation skills to be able to juggle multiple requests and tasks
- High attention to detail
- Intermediate computer skills
- Freshdesk and Shopify experience highly regarded but not required
Why join us
- Close knit, friendly team
- Flexible working hours
- Convenient location - located in Fairfield with free parking
**Job Type**: Part-time
**Salary**: $27.00 - $28.00 per hour
Expected hours: 20 - 25 per week
Schedule:
- Monday to Friday
Application Question(s):
- How many hours a week are you ideally looking for?
- Do you have any sales or admin expereince?
Work Authorisation:
- Australia (required)
Work Location: In person
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