Customer Support Manager

3 months ago


Fairfield, Australia Komatsu Full time

**The Opportunity**:
***In the key role, we are seeking a dynamic and innovative people leader to implement strategic marketing and sales campaigns to grow sales across a broad range of product types with our aftermarket business. You will be a highly motivated and results-driven individual and contribute to our continued success.

**You will be responsible for**:

- Leading, mentoring, and motivating a team to achieve Sales and growth targets.
- Developing and implementing strategic sales plans to achieve company goals and objectives.
- Building and maintaining strong relationships with key stakeholders and clients.
- Monitoring, reporting and analysing performance metrics.
- Developing and managing the sales budget to ensure efficient use of resources and maximising return on investment.
- Developing and managing new business streams and opportunities to achieve sales growth.

**Role Located: Fairfield, NSW**

**Komatsu benefits**:

- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
- ** Financial**:Company funded Income Protection Insurance
- ** Career**:Recognition, awards, flexibility, further education studies and internal career development
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus.
- ** Referral Program**:$3000 referral payment for referring a successful new employee to Komatsu.

**What we are looking for**:

- Experience in leadership and team management of a remote group in a similar role.
- A technically minded individual with experience working within the earth moving, mining or heavy vehicle industry.
- A proven track record in identifying new business and closing on this opportunity.
- Strong business and financial acumen to measure a range of metrics.
- An ability to build and maintain strong customer relationships to ensure tangible growth and profitability through our aftermarket offering.
- An articulate communicator with strong interpersonal skills.
- Experience leading projects would be highly regarded.
- A demonstrated ability to work autonomously.

***
- Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._



  • Fairfield, Australia Komatsu Australia Full time

    About the RoleWe are seeking a highly motivated and results-driven individual to join our team as a Business Development Leader. In this key role, you will be responsible for implementing strategic marketing and sales campaigns to grow sales across a broad range of product types with our aftermarket business.Key ResponsibilitiesLead and Motivate a Team:...


  • Fairfield, Australia Komatsu Australia Full time

    About the RoleWe are seeking a dynamic and innovative people leader to implement strategic marketing and sales campaigns to grow sales across a broad range of product types with our aftermarket business.Key ResponsibilitiesLead, mentor, and motivate a team to achieve Sales and growth targets.Develop and implement strategic sales plans to achieve company...


  • Fairfield, Australia Komatsu Australia Full time

    About the RoleWe are seeking a dynamic and innovative people leader to implement strategic marketing and sales campaigns to grow sales across a broad range of product types with our aftermarket business.Key ResponsibilitiesLead, mentor, and motivate a team to achieve Sales and growth targets.Develop and implement strategic sales plans to achieve company...


  • Fairfield, Australia Komatsu Australia Full time

    Job no: 1901a At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.  The Opportunity: In the key role, we are seeking a dynamic and innovative people leader to implement strategic marketing...


  • Fairfield, Australia Komatsu Australia Pty Ltd Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Support Representative to join our team at Komatsu Australia Pty Ltd. As a key member of our customer support team, you will be responsible for providing exceptional support to both internal and external customers, ensuring their needs are met and exceeded.Key...


  • Fairfield, Australia ED - Group Support Functions Full time

    **About the Role** *** This is an exciting opportunity to bring your passion for product and commercials together to join the Merchandise team as an Assistant Category Manager. We currently have two opportunities available a **permanent opportunity within the Beer & Cider category for Dan Murphy's** and a **5 Month fixed term contract for the Beer & Cider...


  • Fairfield, Australia Ripe Maternity Full time

    Loved by mums around the world, Ripe is dedicated to making women feel confident, stylish and comfortable in their journey through motherhood. We are on the look out for a Part-time Customer Service & Sales Support team member to join our Ripe HQ based in Fairfield. You’ll work closely with our online team to deliver outstanding customer service and drive...


  • Fairfield, Australia SHINY Full time

    An innovative workwear and promotional clothing supplier, **SHINY** is the leading company for uniforms and decoration in the southern hemisphere. One of the largest employers in the industry, its stellar reputation has been built over 30 years, with an unwavering commitment to exceptional customer service and quality products. SHINY is now seeking a...


  • Fairfield Heights, Australia ML Support Services Full time

    **ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...


  • Fairfield, Australia ED - Group Support Functions Full time

    **About Us** Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia. United behind a common purpose of ‘Creating a more sociable future...

  • Marketing Excellence

    3 months ago


    Fairfield, Australia ED - Group Support Functions Full time

    **Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences...


  • Fairfield, Australia Komatsu Australia Pty Ltd Full time

    **Customer Support Representative Apprentice Program Intake 2025**AUR31020 Certificate III in Automotive SalesAt Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.What is a Customer Support...


  • Fairfield East, Australia Komatsu Full time

    The Opportunity: An exciting opportunity has become available for a Customer Service Administrator to join our Customer Support Centre located at our Head office in Fairfield. The role reports into our National Customer Support Centre Manager and will have you provide a high standard of support to both our internal and external customers, process parts...


  • Fairfield East, Australia Komatsu Full time

    **The Opportunity**: An exciting opportunity has become available for a Customer Service Administrator to join our Customer Support Centre located at our Head office in Fairfield. The role reports into our National Customer Support Centre Manager and will have you provide a high standard of support to both our internal and external customers, process parts...


  • Fairfield East, Australia Komatsu Full time

    **The Opportunity**: An exciting opportunity has arisen for a Spare Parts Interpreter/ Customer Support Representative to join our Customer Support Centre at our Head office in Fairfield or our Wacol office. This role highly supports internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries. Other...


  • Fairfield East, Australia Komatsu Full time

    The Opportunity: An exciting opportunity has arisen for a Spare Parts Interpreter/ Customer Support Representative to join our Customer Support Centre at our Head office in Fairfield or our Wacol office. This role highly supports internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries. Other duties...


  • Fairfield, Australia ED - Group Support Functions Full time

    **About Us** Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia. United behind a common purpose of ‘Creating a more sociable future...


  • Fairfield, Australia ED - Group Support Functions Full time

    **About Us** Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia. United behind a common purpose of ‘Creating a more sociable future...


  • Fairfield, Australia Hume Community Housing Full time

    **ABOUT THE ROLE** The customer accounts officer is responsible for maximising revenue and sustaining tenancies for customers living with disability in line with the NDIS practice standards. This role supports the _Housing People With Disability_ team by collaborating with customers/ their formal and informal support networks to maximise NDIS and rental...


  • Fairfield, Australia ED - Group Support Functions Full time

    **About Us** Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia. United behind a common purpose of ‘Creating a more sociable future...