Dispute Resolution Officer

7 months ago

Greater Adelaide SA, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Adelaide, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to effectively manage and resolve dispute matters on workers compensation claims along with identifying and supporting improvements in our technical competence and evidence-based decision-making process across the business. This position will require a high degree of collaboration with a wide range of team members to ensure the highest levels of technical competence and service is achieved and maintained.

This will be a full-time, permanent position based in our Adelaide office, with flexibility to work from home.

YOUR RESPONSIBILITIES
- Proactively resolving matters and work collaboratively with other claims team members to make this happen
- Participating in meetings to review workers compensation claim disputes and provide progress updates
- Ensuring instructions to our Legal Panel are provided in a timely manner
- Developing effective working relationships with a wide range of internal and external stakeholders
- Representing EML at the South Australian Employment Tribunal
- Establishing effective mechanisms for providing technical feedback (including at an individual and team level), updates and learnings

ABOUT YOU
- At least three years of relevant experience in the Australian workers compensation insurance industry or legal industry
- Legal qualifications desired
- Inquisitive and always looking for effective ways to solve problems
- The ability to work in a fast-paced environment
- Effective oral and written communication skills
- Excellent presentation skills and the confidence to speak in front of groups
- The skills to influence and negotiate
- The ability to collaborate and build relationships with a wide range of stakeholders

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

  • Dispute Resolution Officer

    3 months ago

    Greater Adelaide SA, Australia Plenti Full time

    **Who is Plenti?** Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...

  • Dispute Resolution Officer

    7 months ago

    Greater Adelaide SA, Australia Plenti Full time

    **Who is Plenti?** Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...

  • Dispute Resolution Officer

    1 month ago

    Greater Adelaide SA, Australia EML Group Full time

    Dispute Resolution Officer EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Dispute Resolution Officer

    3 months ago

    Greater Adelaide SA, Australia EML Group Full time

    Dispute Resolution Officer EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Dispute Resolution Officer

    1 month ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Dispute Resolution Specialist

    2 months ago

    Greater Adelaide SA, Australia IAG New Zealand Full time

    Make a difference as a **Dispute Resolution Specialist** **Your Role** Join an industry leading and fast paced team as a Dispute Resolution Specialist. Using your high-level dispute resolution capability and sense of fairness, along with your superior stakeholder skills, you’ll manage the disputes that arise from unresolved complaints, and deliver a...

  • Dispute Resolution Officer

    3 months ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Dispute Resolution Officer

    6 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Dispute Resolution Officer

    6 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Legal Secretary

    6 months ago

    Greater Adelaide SA, Australia Thomson Geer Full time

    Thomson Geer is a large Australian Corporate law firm with offices in Adelaide, Sydney, Melbourne, Brisbane, Canberra and Perth. The firm has more than 650 partners and staff nationally, and offers a dynamic, friendly and professional work environment. We are passionate about constantly providing value to our clients - their business success is our priority....

  • Dispute Resolution Specialist

    3 weeks ago

    Adelaide, South Australia Employers Mutual Management Pty Ltd Full time

    Employers Mutual Management Pty Ltd is a leading provider of workers compensation and personal injury claims management services. Our goal is to support individuals in their return-to-work journey, fostering a culture of ongoing growth and learning.The role of Dispute Resolution Officer plays a crucial part in this mission, proactively assisting in the...

  • Legal Secretary

    7 months ago

    Adelaide Region SA, Australia Thomson Geer Full time

    Thomson Geer is a large Australian Corporate law firm with offices in Adelaide, Sydney, Melbourne, Brisbane, Canberra and Perth. The firm has more than 650 partners and staff nationally, and offers a dynamic, friendly and professional work environment. We are passionate about constantly providing value to our clients - their business success is our priority....

  • Dispute Resolution Professional

    4 weeks ago

    Adelaide, South Australia Employers Mutual Management Pty Ltd Full time

    About UsEML is a pioneering Workers Compensation and Personal Injury Claims Management business that aims to empower individuals through supportive return-to-work journeys.We have experienced significant growth, expanding our team to over 4,000 dedicated professionals, while fostering a culture that encourages continuous learning and employee development.The...

  • Senior Dispute Resolution Specialist

    2 weeks ago

    Adelaide, South Australia Ally Group Full time

    Ally Group is seeking experienced Litigation Lawyers at the APS4 - EL1 levels to join their team in Adelaide. The ideal candidate will have a strong background in dispute resolution and litigation, with a keen interest in contributing to the important work of the National Disability Insurance Agency (NDIA).About Ally GroupAlly Group is a law firm...

  • Dispute Resolution Case Manager

    4 weeks ago

    Adelaide, South Australia Employers Mutual Management Pty Ltd Full time

    Employers Mutual Management Pty Ltd is a leading provider of workers compensation and personal injury claims management services. Our mission is to empower individuals through ongoing support during their return-to-work journey.As a key member of our team in Adelaide, you will have the opportunity to make a positive impact on someone's life every day. You...

  • Executive Assistant

    1 month ago

    Adelaide, South Australia MJD Recruitment Full time

    Are you looking for a challenging and rewarding career in law?MJD Recruitment is delighted to be working with a prestigious national firm that excels in client services, work-life balance, and employee development.This exceptional role offers competitive remuneration, depending on salary, and the opportunity to work from home (WFH) with a family-first...

  • Commercial Litigation Associate

    3 weeks ago

    Adelaide, South Australia Piper Alderman Full time

    About UsPiper Alderman is a premier commercial law firm with offices in major cities across Australia.Our RoleWe are seeking a highly motivated and experienced Junior Lawyer to join our Dispute Resolution team as a Commercial Litigation Associate.Job DescriptionThe successful candidate will have 1-4 years of post-admission legal experience, with a strong...

  • Administration Officer

    3 months ago

    Greater Adelaide SA, Australia Boral Construction Materials Full time

    Administration Officer **Division**: Boral Constr Mat Limited **Department**: QUARRIES SA **Work type**: Permanent - full time **Location**: Adelaide **Your next opportunity** This position plays a critical role providing broad administrative support to the SA leadership team including but not limited to facility management, compilation of reports and...

  • Legal Counsel, Litigation

    7 months ago

    Greater Adelaide SA, Australia KPMG Full time

    **_ We are looking for a dedicated and experienced litigation lawyer to join our Office of General Counsel team for 12 months to provide parental leave cover._** KPMG’s Office of General Counsel (OGC) is responsible for providing objective and independent legal advice and assistance to KPMG in Australia. The OGC deals with a wide variety of corporate and...

  • Litigation Team Lawyer

    7 months ago

    Greater Adelaide SA, Australia KPMG Full time

    **_ We are looking for a dedicated and experienced Litigation Team Layer to join our Office of General Counsel team for 12 months Parental Leave cover._** KPMG’s Office of General Counsel (OGC) is responsible for providing objective and independent legal advice and assistance to KPMG in Australia. The OGC deals with a wide variety of corporate and...