Executive Manager

1 month ago

Sydney, Australia Commonwealth Bank Full time

**See yourself in our team**

**Group Audit and Assurance (GA&A) **are the internal audit function for the Group. Their primary purpose is to provide independent and objective assurance of the effectiveness of the Groups risk management, controls and governance processes.

As digital technology disrupts and transforms entire industries and ways of working, GA&A is committed to keeping pace and continually reimagining themselves with the latest global best technology and innovation. Evolving customer expectations, competitive threats and pace of change require GA&A to support the business with new insights and risk coverage that puts customers first and to continue to provide insightful assurance to the Board.

Over the last three years GA&A has increasingly embedded digital assurance into audit activities, injecting **Artificial Intelligence (AI) **into routine control testing and using digital tools to improve the overall experience for employees.

With global-best digital tools that harness the power of data, analytics and AI GA&A are delivering smarter, faster and safer outcomes to address current and emerging risks and provide better assurance outcomes for our customers and community.

**Do work that matters**

Key areas of impact and contribution include:

- Lead the delivery of change management for key projects, including 3LoA Automated Assurance.
- Innovate and continuously improve change strategies and activities.
- Deliver change interventions and solutions across functions to achieve successful outcomes.
- Drive accurate change impact assessments, managing people risks.
- Foster collaboration with stakeholders within CBA and external partners.
- Transition change into business as usual, using metrics to monitor progress, adoption, and sustainability.
- Design, integrate, and execute effective change strategies and plans.
- Design and implement business readiness tracking metrics.
- Develop change collateral, including presentations, training materials, and communications.
- Ensure people-related benefits and risks of changes are well-understood and managed.
- Oversee change transition through strategic and tactical communications, coaching, training, and tracking metrics.
- Own stakeholder identification, engagement, and change management
- Influence stakeholder experience by being the voice of the customer.
- Lead the development of change artefacts and governance documentation.
- Report on change management effectiveness using metrics and data.
- Collaborate across functions to build an exceptional culture and drive knowledge sharing, learning, and problem-solving.
- Provide people leadership and management, including direction, resourcing, skill building, coaching, resolution, performance management, and engagement.
- Implement a consistent way of operating across the chapter aligned with CoE standards.
- Deliver Crew and CoE outcomes.

**We’re interested in hearing from people who have**
- Established experience in change management roles, preferably within the financial services industry in a risk/regulatory capacity.
- Strong communication skills, including written, verbal, and interpersonal, with the ability to influence.
- Excellent project management and organisational skills to deliver across multiple competing and time-bound priorities.
- Experience leading large-scale change programs with a focus on organisational change.
- Strong experience in rolling out systems change, quickly understanding technical concepts and system functionality.
- Demonstrable track record of managing and delivering to a change/project plan.
- Solid leadership ability and experience in supporting team members' development.
- Technical expertise across workflow tools, e.g., SharePoint Online, JIRA.
- Ability to move between strategy, execution, and people management daily.
- Advanced in complex change planning and delivery involving customer-led outcomes from data transformation.
- Experience in workshop design, working group facilitation, stakeholder engagement, training design, and guiding communication.
- Sound understanding of and experience in working in Agile.
- **Risk Mindset **- All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

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Advertising End Date: 10/12/2024

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