Manager, Voice of The Customer

Client side - VOC focused - One of Australia's strongest brands - Flexible Work environment from home/office **The Voice of Customer - Manager** The VOC Manager plays a pivotal role in executing Voice of Customer (VOC) campaigns, managing stakeholders to drive CX improvements, and providing thought leadership in digital interception. The position requires...

Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.  Where and how you can work Our flagship campus is in...

Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.  Where and how you can work Our flagship campus is in...

Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.  Where and how you can work Our flagship campus is in...

The purpose of the BFS CX Insights team is to drive cultural change and #exceptionalCX across BFS. The CX Insights team do this by: - Managing our Voice of Client program, which operates across all banking channels and digital products - Surfacing actionable insights relating to the customer experience to inform prioritisation and changes to our products...

The purpose of the BFS CX Insights team is to drive cultural change and #exceptionalCX across BFS. The CX Insights team do this by: - Managing our Voice of Client program, which operates across all banking channels and digital products - Surfacing actionable insights relating to the customer experience to inform prioritisation and changes to our products...

Manager Customer Outcomes **Do work that matters** The Customer Outcomes team is part of Group Customer Advocacy and Vulnerability (GCAV) within Customer and Community Advocacy (CCA). GCAV is the voice of our customers and communities making sure they're heard, understood and treated fairly - particularly those in vulnerable circumstances. **See yourself...

You will lead the front line Customer Service team that provides service to market participants, listed entities, issuers and, in particular, retail investors. The purpose of this role is to maintain the team’s high support standards and continue a focus on improving customer outcomes, feedback management and risk management as new customer impacting...

Salary $120K + bonus - CBD location & WFH - Financial powerhouse **Company downlow** This world leader in financial markets has an impressive history of growth, trust & innovation. They are working on some super sexy projects! This has got huge airtime with the big players in the finance world. They understand the grind and are offering a true hybrid...

** This role is at TPG Telecom (not for Hatch)** Hatch is supporting TPG Telecom to find a great Voice Sales Specialist to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like TPG Telecom. **About the role...

Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

This is more than a customer service role as there will be some interesting and varied project work included. This position comes with plenty of opportunity for career progression and growth. **INCLUDED IN WHAT YOU'LL DO**: - Manage incoming calls and cases to the Customer Service team delivering high quality customer service to investors and customers -...

**SYDNEY /** **CUSTOMER EXPERIENCE - 10006 - SUPPORT /** **FULL TIME** **/ HYBRID** - Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14,000+ customers (and growing) to make authentic, human...

**Manager Customer Engagement, Ongoing, Sydney** The Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual within the Customer Engagement team in ICT. The successful applicant will be supporting agencies across The Department of Customer Service. The right applicant will be a team player able to hit the ground...

**Canva’s Commitment and Mission - At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite...

Join our Sydney team as a Business Voice Support Officer! You'll play a crucial role in supporting the entire lifecycle of our voice product customers.Interact with customers through phone and our case management system, handling tasks such as number activations, porting, intricate routing changes, addressing billing inquiries, and diagnosing and restoring...

Join our Sydney team as a Business Voice Support Officer! You'll play a crucial role in supporting the entire lifecycle of our voice product customers.Interact with customers through phone and our case management system, handling tasks such as number activations, porting, intricate routing changes, addressing billing inquiries, and diagnosing and restoring...

Domain Lead - Voice & Chat Excellent unique opportunity to lead and shape the delivery functions as" Domain lead - Voice & Chat" as ING embarks on their Leap strategy, to build the bank of the future. The Domain Lead is a key senior role in the CIO -Digital organisation reporting into the Area Lead and support them in the design and execution of the...

**Supplier and Customer Development Manager** - Role Type: Permanent/Ongoing, full-time opportunity - Salary: DCS Clerk Grade 11/12 - base salary starts at $134,411 - $155,445 plus 10.5% superannuation and leave loading - Location: Sydney CBD, Flexible Working Arrangements available Do you have a passion for working with senior leaders across NSW Government...

**Assistant Insights Advisor, 6-month temporary role** Reporting to the Manager of Customer Insights, you will support in delivering meaningful, actionable customer insights, to generate positive outcomes and make a difference to our 8 million+ customers. CSD sits in a wider division of the Department of Customer Service (DCS). DCS is a central agency -...