Sme Product

7 months ago

Melbourne, Australia Origin Energy Full time

12 month parental leave opportunity
- Support SME business through the energy transition
- Melbourne based

**Working for us**

At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin, you’ll get it in return. A challenging career. An exciting industry. And the support to grow and explore your potential.

**About the role**

The SME Product & Insights Lead is a key member of the Retail X SME team, and their primary responsibility is to deliver new products, tariffs, and solutions for our SME customer base. The products will support SME business through the energy transition while delivering value to the customer and Origin.

A key component of this role is ensuring that the SME product supports Origin's overall strategy and its 3 key pillars of unrivalled customer solutions, accelerate renewables and cleaner energy and delivering reliable energy through the transition

Key responsibilities include:

- Define and develop the product vision across four key areas: core, sustainability, partnerships/adjacencies, and future energy solutions. You'll develop the strategy and roadmap to meet our customer’s needs, respond to competitive pressures to achieve objectives linked to the Origin & retail strategy.
- You will work extremely close with our SME customer base (for example, industry groups, governments, telcos, corporates etc) on the solutions (energy & non energy) to support them through the energy transition.
- Develop and support our SME customers on how they meet their sustainability goals. It will require collaboration both internal to Origin and external on solutions, support and advice to our customers
- You'll develop user stories and outline business requirements working with technical developers on new product development, product optimisation and automation. You'll make go / no go recommendations on business readiness before we launch in market.
- You'll collaborate and lead working groups across Origin Zero, Wholesale, Future Energy, Sales, Insights, Marketing, Tech, Legal, Compliance, Pricing and Strategy

**About you**

You'll be passionate about meeting our customer needs and community expectations ensuring we are continuously thinking about competitive positioning, performance, compliance, risks & opportunities. You will posses strong analytical, commercial and business acumen with demonstrated experience leading, designing and executing product and pricing strategies.

More about you
- Creative mindset that inspires product innovation and improvement of customer journeys.
- Project management skills to lead working groups across product development, delivery and go to market.
- Strong communication and interpersonal skills to manage a wide group of stakeholders.

**Origin - Where good change happens**

At Origin, we’re powered by people who believe in creating collective change. We’re creating more diverse and inclusive workplaces for everyone because the more perspectives we have, in a place where everyone can belong, the better we can tackle our challenges together. We are united, yet unique.

If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.

**A great team to join**

It's an exciting time to join Origin. Together we’re powering a cleaner, smarter energy future for Australia and beyond, always looking for better ways to deliver for our customers - and for our people.

Origin's **Retail** business is Australia’s leading energy retailer, we provide 4.2 million customers with a range of energy products, services and solutions to keep our homes, businesses and communities going.

As we continue to build a simpler, smarter and more engaging business for the future, we’re looking for people who are passionate, curious and customer focused. People who are excited by the challenge of finding new ways of working, new ways of delivering for customers and more affordable energy.

**Origin. Good energy**

At Origin, our focus is on getting energy right for our customers, communities, and planet. Because we know it’s up to us to shape the future of energy.

For more information contact: Allison Wright - 396598120, quote Requisition ID: 84407

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.

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