Call Centre Operator

2 months ago


Sydney, Australia Charterhouse Full time

**Call Centre Operator**
- **Pay rate: $37 per hour + super**:

- **Start date: Immediate**:

- **End date: 31/06/2023**:

- **Location: 100% Remote working**:

- **WHV and Student Visas welcome to apply**

We are urgently looking for strong communicators who can work a 24/7 roster. Shift times could be : 5pm
- 4am, 10pm - 9am, 6am
- 4pm.

**The role**:

- Receive inbound calls and note details of the call
- Maintain customer satisfaction
- Handle customer data and information with confidentiality
- Maintain accurate records and databases in their inhouse systems
- Other administrative duties as required
- 24/7 rotating roster
- 10 hours per day, 4 days on, 4 days off

**Skills/Experience**

The call centre/customer service representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.
- 2-3 years experience in a call centre or customer service role
- Excellent written and verbal communication skills
- High level of professionalism
- Strong ability to take quality notes
- Strong problem-solving abilities, especially in a fast-paced environment
- Proficient in Microsoft office suite

**How to apply


  • Call Centre Operator

    1 month ago


    Sydney, Australia Charterhouse Full time

    **2 x Call Centre Operator** - **Pay rate: $32.16 per hour + super**: - **Contract length: 14/04/2023 - 14/07/2023**: - **Location: Parramatta** **The role**: - Provide consistent high-quality customer service by interpreting and resolving first-contact enquiries from internal customers and external customers - Handle customer data and information with...


  • Sydney, Australia Charterhouse Full time

    **3 x Call Centre Operator** - **Pay rate: $32.16 per hour + super**: - **Contract length: 12/05/2023 - 12/08/2023**: - **Location: Parramatta** **The role**: - Provide consistent high-quality customer service by interpreting and resolving first-contact enquiries from internal customers and external customers - Handle customer data and information with...

  • Call Centre Operator

    2 months ago


    Sydney, Australia Charterhouse Full time

    **4 x Call Centre Operator** - **Pay rate: $32.16 per hour + super**: - **Contract length: 11/04/2023 - 29/09/2023**: - **Location: Parramatta Full Time** **The role**: - Provide consistent high-quality customer service by interpreting and resolving first-contact enquiries from internal customers and external customers - Handle customer data and...

  • Call Centre Operator

    3 weeks ago


    Sydney, Australia SB Recruitment Full time

    Salary: - $30.00 - $35.00 Hour $32.16 per hour plus Super - Contract Type: - Temporary - Location: - Sydney - NSW - Industry: - Call Centre & Customer Service - Contact Name: - Kymberlea Pellizzon - Contact Phone: - 02 9002 5000 - Date Published: - 22-Jun-2023 - **The Company..** Our client is a well-known government organisation who are seeking...


  • Sydney, Australia SB Recruitment Full time

    **Salary**: - $34.00 - $34.00 Hour plus Super - **Contract Type**: - Temporary - **Location**: - Sydney - NSW - **Industry**: - Call Centre & Customer Service - **Contact Name**: - Kymberlea Pellizzon - **Contact Phone**: - 02 9002 5000 - **Date Published**: - 14-Feb-2024 - **The Company..** Our client is a well-known government organisation...

  • Call Centre Operator

    1 month ago


    Sydney, Australia Charterhouse Full time

    **6** **x Call Centre Operator** - **Pay rate: $32.16 per hour + super**: - **Contract length**:26**/05/2023 - **26**/08/2023 (possibility of extension)**: - **Location**:Lithgow** **The role**: - Provide consistent high-quality customer service by interpreting and resolving first-contact enquiries from internal customers and external customers - Handle...


  • Sydney, Australia SB Recruitment Full time

    **Salary**: - $33.00 - $33.00 Hour plus Super - **Contract Type**: - Temporary - **Location**: - Sydney - NSW - **Industry**: - Call Centre & Customer Service - **Contact Name**: - Kymberlea Pellizzon - **Contact Phone**: - Kymberlea Pellizzon - **Date Published**: - 24-Nov-2023 - **The Company..** Our client is part of one of the largest...


  • Sydney, Australia HAYLO People Full time

    Great career paths and opportunities for progression - Work with a supportive and fun team - Exciting Opportunity in Sydney CBD Location This is a fantastic role if you are looking to start your career and want to help people across the community. Our client is looking for a Receptionist/ Call Centre Operator who will be based in Sydney CBD. **The role** -...

  • Call Centre Operator

    2 months ago


    Sydney, Australia Charterhouse Full time

    **5 X Customer Concierge Operator** - **Pay rate: $32.16 per hour + super**: - **Contract length: 10/03/2023 - 30/06/2023 (possibility to extend)**: - **Location: Gosford** **The Role**: - Provide consistent high-quality customer service by interpreting and resolving first-contact enquiries from internal customers and external customers - Handle customer...

  • Call Centre Operator

    2 weeks ago


    Sydney, Australia SB Recruitment Full time

    **Salary**: - $35.00 - $35.00 Hour plus Super - **Contract Type**: - Temporary - **Location**: - Sydney - NSW - **Industry**: - Call Centre & Customer Service - **Contact Name**: - SB Recruitment - **Contact Phone**: - 02 9002 5000 - **Date Published**: - 30-Apr-2024 - **The Company..** Our client is a well-respected and reputable government...

  • Call Centre

    2 weeks ago


    Sydney, Australia KPR Solutions Full time

    Various Sydney NSW locations - Multiple positions available Temp and Perm - Competitive Hourly Rates We are currently seeking enthusiastic and driven Call Centre Operators. Whether you're looking for a temporary or permanent position, we have great opportunities available for you. **About you**: - Ability to handle relevant administrative tasks...


  • Sydney, Australia Charterhouse Full time

    **4 x Call Centre Operator** - **Pay rate: $32.16 per hour + super**: - **Contract length: 02/06/2023 - 29/09/2023 (possibility of extension)**: - **Location: Gosford**: - **Police check required** *** **The role**: - Provide consistent high-quality customer service by interpreting and resolving first-contact enquiries from internal customers and...

  • Call Centre Operator

    1 month ago


    Sydney, Australia Charterhouse Full time

    **3 x Call Centre Operator** - **Pay rate: $38.04 per hour + super**: - **Contract length: 15/09/2023 - 13/09/2024**: - **Location: Lithgow** You will work from the office for atleast the first 12 weeks and then potentially training to WFH after. **The role**: - Provide consistent high-quality customer service by interpreting and resolving first-contact...

  • Call Centre Operator

    1 month ago


    Sydney, Australia Charterhouse Full time

    **3 x Call Centre Operator** - **Pay rate: $38.04 per hour + super**: - **Contract length: 15/09/2023 - 13/09/2024**: - **Location: Parramatta, 2150 NSW** You will work from the office for at least the first 12 weeks and then potentially training to WFH after. **The role**: - Provide consistent high-quality customer service by interpreting and resolving...


  • Sydney Western Suburbs, Australia HAYS Full time

    High volume of roles anticipated within reputable State Govt clients across Sydney - register now! **Your new company** A number of our NSW government clients across Sydney (Sydney CBD, Parramatta) in some of the state's most reputable departments have notified us of high volume recruits currently going through approvals that will need to be turned around...


  • Sydney Central Business District, Australia HAYS Full time

    Recruiting for a NSW government department who require multiple call centre operators. **Your new company** Fantastic opportunity to join a Government department which will see you on the front line for all customer enquiries. This department is looking for multiple call centre operators to resolve a high volume of inbound and outbound calls. **Your new...


  • North Sydney, Australia Timezone Full time

    Who is TEEG? TEEG (The Entertainment & Education Group) is one of the world’s largest entertainment brands and includes our brands Kingpin, Zone Bowling & Timezone. Worldwide we have over 300 entertainment venues; all devoted to creating remarkable experiences for our guests! Our Support Office is based in North Sydney and is a creative, collaborative &...


  • Sydney, Australia Prosegur Australia Pty Ltd Full time

    **Responsibilities**:_Monitor and respond to the armoured truck, branch, and duress alarms Respond to radio calls and inbound calls queue Accurately communicate sensitive information to internal and external stakeholders Maintain confidentiality of program and tech information Develop strong relationships with the operation team and road crew Regularly...

  • Call Centre Officer

    4 weeks ago


    Sydney, Australia PERSOLKELLY Full time

    PERSOLKELLY are in partnership with one of our clients and are looking for Emergency Call Centre Agents to join their team in Eastern Suburbs location. Your role will be to provide an exceptional customer service experience. **ABOUT THE ROLE** PERSOLKELLY are in partnership with one of our clients and are looking for Emergency Call Centre Agents to join...

  • Call Centre Officer

    2 weeks ago


    Sydney, Australia PERSOLKELLY Full time

    PERSOLKELLY are in partnership with one of our clients and are looking for Emergency Call Centre Agents to join their 24/hour team based within Sydney's Eastern suburbs. Your role will be to provide an exceptional customer service experience. **PERSOLKELLY** brings together the legacy and experience of four organisations that shaped the staffing landscape...