Client Service Coordinator

2 weeks ago

Sydney, Australia Moore Pty Ltd Full time

We are looking for a proactive and customer service focused person to join our Administration Team. The successful applicant will be committed to providing high quality administrative support to our Accountants.

**What we can offer you**:
We help our team members create the career they desire and offer additional benefits such as:

- Opportunity for career growth and development
- Values-driven corporate culture and activities program
- Regular social events, lifestyle benefits and activities
- A vibrant and fun working environment
- Access to training and development
- Birthday leave and Community Care Leave

**About the role**
We are looking for an Administration Assistant, also known as Client Services Coordinator in professional service firms, who is ready to expand on their knowledge and take on new challenges. In this full-time position you will play a key role in liaising with staff and clients ensuring the delivery of exemplary administration support and client service. With so much variety no two days will be the same

**Tasks and responsibilities**
- Providing exceptional client service to both internal and external clientele
- Working with Partners, Managers and Accountants
- Maintaining contact with clients both face-to-face and over the phone
- Setting up new clients and update client details in our databases and portals
- Supporting the Accountants to ensure that client work is carried out to a high standard

**About you**
You are a professional individual who aligns with our CARE values (Collaboration, Agility, Respect, Enthusiasm), someone who wants to add value to a team and firm looking to make the right move for their career, ideally possessing the following highly desirable attributes:

- Experience in an administration or client services role, however your ‘can do attitude’ will outweigh any experience
- Experience in MS Office, Outlook, Teams/Zoom and MYOB will be advantageous
- Excellent verbal and written communication skills with the ability to communicate confidently and professionally with all levels of staff
- Ability to multi-task and work in a fast paced environment
- Eager to learn and expand on skills
- A high level of personal presentation and a professional approach
- Highly organised and a natural planner
- Client focused, with a willingness to help with a positive attitude

**About Us**

Moore is an independently owned and managed firm with 19 partners and over 150 team members across Queensland and Northern New South Wales.
Servicing clients across Australia and internationally, we provide a comprehensive 360-degree range of audit and assurance, business, tax, accounting, corporate finance, transfer pricing and consulting services for every business. Our firm works with a diverse portfolio of privately owned businesses of all sizes, high net wealth individuals, ASX listed companies, not for profit entities and more.

Pay: $70,000.00 - $80,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- Monday to Friday
- Shift work

Supplemental pay types:

- Commission
- Performance bonus

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 23/06/2024

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