Manager Process

3 weeks ago


Sydney, Australia NSW Government -Department of Customer Service Full time

**Expressions of Interest
- At Grade Mobility. Manager Process and Recoveries. Temporary up to 3 months, possible extension. Locations are flexible across NSW with hybrid working.**

An exciting opportunity has arisen for an experienced Manager-Process and Recoveries to join the Fines & Debt division within Revenue NSW.

Process & Recoveries is part of our Operations pillar within Fines & Debt and is responsible for adjudication of camera images and managing processes to issue over 3 million fines per annum. As well as enforcing and recovering debts, mainly for our whole of government debt collection activities.

As the Manager
- Process and Recoveries, you will lead and manage your team in planning and delivering debt collection activities that align with legislation, business rules, policies and procedures.

**To be successful you will demonstrate**:

- Management experience in a similar role
- Experience in managing a team across various locations with hybrid working arrangements
- Experience in managing high volume work areas
- Sound knowledge of Debt Recovery
- This is an at Grade Mobility role, the ability to take on this role would require you to be at Clerk Grade 11/12.

**What we need from you**:
An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

Locations are flexible across our Parramatta, Gosford, Lithgow and Maitland offices with the expectation to have regular landing days in at least one of these locations.

**About Revenue NSW**

Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

Salary Grade 11/12, with the base salary for this role starting at $134411 base plus superannuation

**Closing Date: Wednesday, 26th April at 9:59am.**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


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