Manager Process

5 days ago


Sydney, Australia NSW Government -Department of Customer Service Full time

**Expressions of Interest
- At Grade Mobility. Manager Process and Recoveries. Temporary up to 3 months, possible extension. Locations are flexible across NSW with hybrid working.**

An exciting opportunity has arisen for an experienced Manager-Process and Recoveries to join the Fines & Debt division within Revenue NSW.

Process & Recoveries is part of our Operations pillar within Fines & Debt and is responsible for adjudication of camera images and managing processes to issue over 3 million fines per annum. As well as enforcing and recovering debts, mainly for our whole of government debt collection activities.

As the Manager
- Process and Recoveries, you will lead and manage your team in planning and delivering debt collection activities that align with legislation, business rules, policies and procedures.

**To be successful you will demonstrate**:

- Management experience in a similar role
- Experience in managing a team across various locations with hybrid working arrangements
- Experience in managing high volume work areas
- Sound knowledge of Debt Recovery
- This is an at Grade Mobility role, the ability to take on this role would require you to be at Clerk Grade 11/12.

**What we need from you**:
An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

Locations are flexible across our Parramatta, Gosford, Lithgow and Maitland offices with the expectation to have regular landing days in at least one of these locations.

**About Revenue NSW**

Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

Salary Grade 11/12, with the base salary for this role starting at $134411 base plus superannuation

**Closing Date: Wednesday, 26th April at 9:59am.**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process



  • Sydney, Australia Canon Full time

    **Fixed term contract opportunity**: - **Join a highly collaborative team**: - **Genuine flexibility and autonomy to drive change** **About Us** Canon is the world's leading imaging organisation. As a Fortune 500 Company, we actively inspire people with imaginative ideas that enable you to connect, communicate and achieve more than you thought...


  • Sydney, Australia NTT Full time

    **Program Process Manager** In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you...


  • Sydney, Australia Compass Group Full time

    The Position In order to succeed in this role, you will possess strong strategic, analytical and planning abilities with excellent negotiation and relationship management skills. This role will also assist the review of all processes, ensuring they are mapped, have an AS IS state and end state vision and track process towards the end state. Lead...


  • Sydney, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    n/a Knowledge & Process Manager | Consumer | Flexible Working   At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...


  • Sydney, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    n/a Knowledge & Process Manager | Consumer | Flexible Working   At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...


  • Sydney, Australia Allianz Australia Full time

    n/a **Knowledge & Process Manager | Consumer | Flexible Working** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...

  • IT Process

    2 days ago


    Sydney, Australia The Movement Advisory Full time

    Salary $180K + bonus - CBD location & WFH - Financial powerhouse **Company downlow** This world leader in financial markets has an impressive history of growth, trust & innovation. They are working on some super sexy projects! This has got huge airtime with the big players in the finance world. They understand the grind and are offering a true hybrid...

  • Manager, Process

    3 weeks ago


    Sydney, Australia Westpac Banking Corporation Full time

    Manager, Process & Controls - Sydney location - Permanent, full time - Hybrid working environment - 3 days in office **How will I help?** This role is part of the Group Reporting and Analytics team (GR&A), Finance team. Specifically working in Process, Controls and Change team with a group of professionals this role will maintain strong and efficient...

  • Manager, Process

    4 weeks ago


    Sydney, Australia Westpac Group Full time

    Sydney location - Permanent, full time - Hybrid working environment - 3 days in office **How will I help?** This role is part of the Group Reporting and Analytics team (GR&A), Finance team. Specifically working in Process, Controls and Change team with a group of professionals this role will maintain strong and efficient control environment through the...

  • Clinical Ops

    2 months ago


    Sydney, Australia The Orchard Talent Full time

    **The Opportunity** Reporting to the Chief of Clinical Care, this person will work in close collaboration with the Clinical Development Manager to ensure successful development and consistent implementation of processes across the organisation. The standardisation of high-quality documentation and templates is a key focus of the role. The Clinical Ops &...


  • Sydney, Australia Commonwealth Bank Full time

    **Do work that matters** An opportunity has become available for an experienced Process Improvement Manager to join Group Regulatory Control Operations as we support Financial Crime Operations and Transformation (FCOT) in our vision to be “The best organisation in Australia at preventing financial crime and serving our customers and the community”. The...

  • Siam Event Manager

    7 days ago


    Sydney, Australia Kinetic IT Full time

    **Job no**: OCREQ0022900 **Employment type**: Full Time **Location**: Sydney **Categories**: Business/Systems Analysis, Service Management We are currently hiring a Permanent - Full time Process Manager within the area of **Event Management **work with us on our new Federal Government customer site in Parramatta, NSW. We also are happy to provide...


  • Sydney, Australia HelloFresh Full time

    At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries...


  • Sydney, Australia Dexus Full time

    Dexus (ASX: DXS) is a leading Australasian fully integrated real asset group, managing a high-quality Australasian real estate and infrastructure portfolio valued at $57.1 billion. We believe that the strength and quality of our relationships will always be central to our success and are deeply connected to our purpose: Unlock potential, create...


  • Sydney, Australia NSW Government -Department of Education Full time

    **Ongoing/ Full-Time, 35 hours per week** - **Location: Sydney, **Hybrid/work from home arrangements** - **A talent pool will be created through this recruitment process to fill anticipated vacancies over the next 18 months.** - **Competitive remuneration ranging from $89,707 to $98,982 plus super & annual leave loading.** **About the Department of...


  • Sydney, Australia Stockland Full time

    **Work collaboratively to manage priorities in Stockland’s system learning needs**: - **Permanent full-time opportunity**: - **Lead a team to design, develop and deliver training solutions** **The Opportunity - About the Role** Reporting to the General Manger of Organisation Development, the Learning Manager, Systems and Process will lead the Systems...


  • Sydney, Australia Smith+Nephew Full time

    Sales Process and System Manager, Sydney Physical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited. The Manager, Sales Process and Systems is a critical...


  • Sydney, Australia Smith+Nephew Full time

    Sales Process and System Manager, Sydney Physical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited. The Manager, Sales Process and Systems is a critical...


  • Sydney, Australia TransGrid Full time

    High performing, diverse, inclusive, and supportive team Proudly making a difference with the transition to renewable energy Access to corporate discounts | Fitness Passport | EAP Based in Sydney – Ultimo The Opportunity The Quality Process and Compliance Manager will be responsible for overall quality management processes and compliance for...

  • Process Analyst

    5 days ago


    Sydney, Australia Kinetic IT Full time

    **Job no**: OCREQ0025335 **Employment type**: Full Time **Location**: Sydney **Categories**: Administration & Support, Service Management Are you passionate about optimizing processes and driving efficiency within IT Service Management (ITSM) and Service Integration? We're seeking skilled Process Analyst's to join our team and take on the vital role of...