Recreation Services Officer

4 days ago

Melbourne, Australia Whitehorse City Council Full time

**Salary $76k - $87k per annum (dependent on skills and experience) + 11% Superannuation**:

- **Full Time**:

- **Permanent**

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of the evolving changes and needs of the community, the organisation is undertaking an exciting transformation journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and Integrity
- Long Term Financial Sustainability

**The role**:

- The Leisure and Recreation Services Department’s mission is to empower, activate and connect our community.- The position provides advice and support to over 120 community sport and recreation clubs representing 20,000 participants for the use of recreational facilities within the City of Whitehorse and facilitates the planning and development of recreation resources and opportunities for the Whitehorse community.**About you**:

- Experienced working in similar stakeholder management roles.
- Have tertiary qualifications and/or significant working knowledge in Leisure, Recreation, Sports Management or a related field and demonstrated knowledge and experience of the sporting and recreational club environments and/or volunteers.
- Able to prioritise a number of projects and tasks in a fast-paced and busy environment
- Highly developed empathetic customer service and stakeholder management skills, including conflict resolution experience.
- Experienced in reviewing/developing and implementing operational processes. You show initiative and are a positive contributor to workplace culture and team performance.**In return, we will offer**:
**The ability to make a difference - **Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

**Great working conditions **- a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

**An extensive Health and Wellbeing offering **- Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

**Transformation**:

- We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

**Further Information**
- Further information is available from Kyle Chandler, Coordinator Active Communities on 0418 507 913. To apply, please submit a copy of your resume (max 5 pages) and a maximum two page statement addressing the selection criteria by 25 February 2024.**Come and join the transformation
**_Download the Position Description: _**

Recreation Services Officer
- City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all. _
- Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments.ABOUT US
- The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham, Forest Hill and Vermont and is characterised by quiet tree-lined residential streets, an abundance of parks, gardens and natural bushland reserves, bustling shopping centres and a diverse range of arts, cultural, sports and leisure facilities.

Whitehorse City Council provides more than 100 services and facilities across a range of areas within our community services, city development, infrastructure, corporate services and transformation directorates. Whitehorse is one of Melbourne’s largest metropolitan councils with a workforce of approximately 1300 employees and aspires to foster an inclusive, vibrant, prosperous and sustainable community. Our employees help us achieve these goals

At Whitehorse, employee health, wellbeing and development are paramount, and we aim for everyone to become the best they can be in the workplace. Bene

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