Customer Service Officer
1 week ago
- Greet customers and be the face of the centre
At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World
As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria.
With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.
About the Centre
North Melbourne Community Centre is a recreation and community centre located in North Melbourne, Victoria.
North Melbourne Community Centre Remains the beating heart of the community, where numerous social events are held and vital support can be given to those in need.
Situated in the middle of the Public Housing Estates this centre provides free and impactful community engagement programs to those who are disadvantaged.
We run a variety of fitness programs to support you on your journey to a healthier lifestyle. We also have a range of community spaces and sports facilities for hire.About the role
- Provide customers with sales solutions when enquiring about memberships and programs
- Conduct centre tours with prospective members
- Follow up customers and members as required
- Promote available programs and services
- Accurately receipt, process and balance customer payments
This role is being offered as casual, part time position and the hourly rate is $22.36 per hour (+ 25% for casual) + Super.
About you
With our focus on providing the exceptional customer experience and always providing outstanding customer service, we will be looking for someone who is energetic, can help to create a welcoming environment and enthusiastic about helping and assisting others.
You will be working alongside our other Customer Service Officers, and will also work closely with Duty Managers to ensure smooth service and running of the facility overall.
Qualifications & Experience
- First Aid and CPR certificates
- Previous experience in a similar role will be advantageous
Benefits
At the YMCA, we value our people.
Working for us means you'll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:
- Flexible working and rostering arrangements
- Opportunities for career development and growth
- Free access to gyms, recreation, and aquatics centres across the state
- Free access to the Virtual Y online health and wellness
How to Apply
Video
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