Services Manager

3 weeks ago


Sydney, Australia Panorama Recruitment Full time

The Services Manager - Disability will be responsible for overseeing 15 participants and three team leaders in the disability sector. This individual will serve as the point of escalation for any issues that arise and will need to have a good understanding of health and safety and HR.

This company is dedicated to providing support and assistance to individuals and families with disabilities. We believe that every person deserves to live a fulfilling and independent life, and they strive to make that a reality through our disability services program.

Key Responsibilities:

- Supervise and provide support to the participants and team leaders
- Oversee the day-to-day operations of the disability services program
- Serve as the point of escalation for any issues that arise
- Ensure that health and safety regulations are being followed
- Manage HR-related issues, such as staffing, performance management, and employee relations
- Travel to sites based in North Sydney as needed
- Collaborate with other departments to ensure the smooth operation of the program

Qualifications and Skills
- At least 5 years of experience in disability services
- Proven experience in management and supervision
- Excellent communication and interpersonal skills
- Strong understanding of health and safety regulations and HR practices
- Ability to work independently and as part of a team
- Strong problem-solving skills and attention to detail
- Familiarity with the NDIS space and the compliance surrounding it

Working Hours:
This is a full-time position, with 5 days per week. There is also hybrid working available, with 1-2 days per week working from home.



  • Sydney, New South Wales, Australia Business Development Manager Full time

    Dear Prospective Candidate,We are a nationally recognised company with a strong presence in the letterbox distribution industry, currently seeking a dedicated individual to join our team. This role involves handling customer updates and complaints, as well as communicating with our letterbox walkers about work opportunities.Key Responsibilities: Manage...

  • IT Service Manager

    1 week ago


    Sydney, New South Wales, Australia Davidson Group Services Full time

    The Job Opportunity:Explore an exciting career opportunity as an IT Service Manager, offering flexibility to work from Brisbane, Sydney, or Canberra. Be part of a vibrant team where you can apply your knowledge in service desk management, incident lifecycle stages, and ITIL processes. This role provides the opportunity to work in various locations while...


  • Sydney, Australia DFP Recruitment Services Full time

    **Job description**: - Work at one of Sydney’s leading Tourism attractions - 12 Month, fixed term contract - Long term career building opportunity DFP Recruitment has partnered with an exciting Sydney based organisation to recruit a Technology Services Manager on a fixed 12-month contract working in their beautiful waterside offices in the heart of the...


  • Sydney, New South Wales, Australia DFP Recruitment Services Full time

    Job description: Work at one of Sydney's leading Tourism attractions 12 Month, fixed term contract Long term career building opportunityDFP Recruitment has partnered with an exciting Sydney based organisation to recruit a Technology Services Manager on a fixed 12-month contract working in their beautiful waterside offices in the heart of the city.Our client...


  • Sydney, Australia Container Exchange Services Full time

    **Introduction**: You will lead the Service Desk team and processes to drive high quality service, including incident, service request and problem management, service desk SLAs across all teams, communicating & leading major incident response and RCA’s, reviewing & improving the service desk processes and tooling, analysing ticket trends to eliminate or...


  • Sydney, New South Wales, Australia Container Exchange Services Full time

    Introduction:You will lead the Service Desk team and processes to drive high quality service, including incident, service request and problem management, service desk SLAs across all teams, communicating & leading major incident response and RCA's, reviewing & improving the service desk processes and tooling, analysing ticket trends to eliminate or shift...


  • Sydney, Australia PFD Food Services Full time

    **Customer Service Manager** - Located in Chullora - Full-time permanent opportunity - Lead the frontline team in one of Australia Largest Foodservice distributors. There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of industries we support, and the number...


  • Sydney, Australia Tata Consultancy Services Full time

    **Must-Have** - Strong Service Management Experience in IT Industry preferably in media industry in specific - Good understanding of Incident, Problem, and change management of Service Delivery - Must have a strong hold on MS excel, PPT, word to do day to day job. - Hands-on experience of ticket categorization for proper reporting. - Good knowledge of...


  • Sydney, Australia GJK Facility Services Full time

    **Introduction**: BETTER EXPERIENCES, BETTER OUTCOMES It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people. We are a leading provider of facility services, committed to provider better experiences and better...


  • Sydney, Australia GJK Facility Services Full time

    **Introduction**: BETTER EXPERIENCES, BETTER OUTCOMES It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people. We are a leading provider of facility services, committed to provider better experiences and better...


  • Sydney, New South Wales, Australia PFD Food Services Full time

    Customer Service Manager Located in Chullora Fulltime permanent opportunity Lead the frontline team in one of Australia Largest Foodservice distributors.There are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we...


  • Sydney, New South Wales, Australia Tata Consultancy Services Full time

    Must-Have Strong Service Management Experience in IT Industry preferably in media industry in specific Good understanding of Incident, Problem, and change management of Service Delivery Must have a strong hold on MS excel, PPT, word to do day to day job. Handson experience of ticket categorization for proper reporting. Good knowledge of SLA's/KPI's and...


  • Sydney, New South Wales, Australia GJK Facility Services Full time

    Introduction:BETTER EXPERIENCES, BETTER OUTCOMESIt's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people.We are a leading provider of facility services, committed to provider better experiences and better outcomes to our...


  • Sydney, New South Wales, Australia PFD Food Services Full time

    The Role The purpose of this role is to manage the day to day activities of the entire customer service function for Sydney, with some touchpoints around the state ensuring our customers are serviced effectively and timely whilst maintaining and developing good customer relationships. Key Responsibilities Support, advise, mentor and train staff as...


  • Sydney, Australia PFD Food Services Full time

    The Role The purpose of this role is to manage the day to day activities of the entire customer service function for Sydney, with some touchpoints around the state ensuring our customers are serviced effectively and timely whilst maintaining and developing good customer relationships. Key Responsibilities Support, advise, mentor and train staff as...


  • Sydney, Australia Chase Accounting Services Full time

    Responsibilities include: - Statutory compliance for companies, trusts, individuals - Management accounting and monthly reporting - Tax research and advice - Business advisory and consulting - Review work of junior staff members - Assist staff with complicated tax and business advisory issues - Regular input on team performance, success, and issues - Manage...


  • Sydney, New South Wales, Australia Challenger Services Group Full time

    About UsAt Challenger Security (NSW Master Licence: , we are a leading company dedicated to safeguarding physical assets and infrastructure for our clients. With a commitment to excellence, we provide tailored security solutions to meet the unique needs of each client. As we continue to expand, we are seeking a skilled Client Service Manager to oversee our...


  • Sydney, New South Wales, Australia NSW Government -Corporate Services Full time

    Service Delivery Manager Location Parramatta CBD with access to hybrid work arrangements Full time ongoing opportunity (35 hours per week) Salary from $116,211 to $128,061 pa. + super and annual leave loading Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness PassportYour roleAs the Service Delivery...


  • Sydney, Australia Cox Purtell Staffing Services Full time

    **Contract Type**: Contractor **Location**: Sydney - New South Wales **Industry**: **Contact Name**: June Bermudez **Contact Phone**: 0292203400 **Date Published**: 05-Feb-2024 WHO WE ARE Cox Purtell, in partnership with a prominent player in the property sector, is actively seeking a highly motivated and an experienced Service Delivery Manager to join...


  • Sydney, Australia Cox Purtell Staffing Services Full time

    **Contract Type**: Contractor **Location**: Sydney - New South Wales **Industry**: **Contact Name**: June Bermudez **Contact Phone**: 0292203400 **Date Published**: 05-Feb-2024 WHO WE ARE Cox Purtell, in partnership with a prominent player in the property sector, is actively seeking a highly motivated and an experienced Service Delivery Manager to join...