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Service Delivery Manager

4 months ago

Sydney, Australia Cox Purtell Staffing Services Full time

**Contract Type**:
Contractor

**Location**:
Sydney - New South Wales

**Industry**:
**Contact Name**:
June Bermudez

**Contact Phone**:
0292203400

**Date Published**:
05-Feb-2024

WHO WE ARE

Cox Purtell, in partnership with a prominent player in the property sector, is actively seeking a highly motivated and an experienced Service Delivery Manager to join the team for a 6-month contract in a hybrid work set-up.

This role is interesting. You’d be the SDM SME helping an immature COE find it’s feet. The work would range between:
Advising & guiding the environment is setting up and using JIRA efficiently.
Establish robust ITSM and ITIL practices.
Collaborating with stakeholders to solve problems.
Mentor less experienced members of the team.
Guide/advise in developing operational efficiencies in the service delivery arena.
Lead thought & champion best practices in the area.
Tackle ticket backlogs.

WHO YOU ARE

Proven experience as a Service Delivery Manager in a dynamic environment.
Proficiency in JIRA, ITSM, and ITIL practices.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Ability to manage stakeholders at various levels.

6 month contract, extensions possible. Easy walk from Wynyard. Hybrid working environment. $800 - $830 p.d.

If you're ready to be part of a leading-edge organization and have the skills to drive service excellence, we want to hear from you Submit your resume to. Looking forward to meeting you