IT Service Management Lead

1 day ago


Sydney, Australia Tata Consultancy Services Full time

**Must-Have**
- Strong Service Management Experience in IT Industry preferably in media industry in specific
- Good understanding of Incident, Problem, and change management of Service Delivery
- Must have a strong hold on MS excel, PPT, word to do day to day job.
- Hands-on experience of ticket categorization for proper reporting.
- Good knowledge of SLA's/KPI's and configuring them in the ITSM tool.
- Strong experience in IT Vendor Management process and procedures.

**Good-to-Have**
- Good Communication skills with Positive attitude to handle customer stakeholders.
- ITILv4 Specialist
- SIAM Foundation
- Good knowledge on CMDB implementation



  • Sydney, Australia Latitude IT Full time

    Lead the transformation of identity services in the utilities industry. - Implement and manage cutting-edge identity platforms for digital transformation. - Join a collaborative team with opportunities for professional growth. **Exciting Opportunity: Join Our Leading Utilities Industry Innovator!** Are you ready to take on a pivotal role in driving...


  • Sydney, Australia Brennan IT Full time

    **Why work for Brennan?** We are a national company with a reputation for delivering technical excellence, innovation and high quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row. **Brennan IT offers an excellent remuneration package and benefits...


  • Sydney, Australia Resource Corner IT Consulting service Full time

    Job Description: **Technical/Operational Lead** This role is primarily responsible ensuring platform is operational and available to business. Ensuring that the technical aspects of the project align with the goals and requirements defined by the product owner and stakeholders. Technical Lead coordinates with the vendor and other squads for any technical...

  • Sales Manager

    5 days ago


    Sydney, Australia Lead Group Consultancy Full time

    Are you an experienced sales professional with a passion for leading and developing teams? My client is looking for a Regional Sales Manager to join their team in Sydney by leading and developing a team of external field sales representatives. The Regional Sales Manager will be responsible for leading and developing a team of external field sales...

  • Service Technician

    6 hours ago


    Sydney, Australia Lead Group Consultancy Full time

    Autonomous role - Must be able to travel - Well known and respected brand **The Company**: My client, a leading manufacturer of equipment and systems for chemical fluid metering and monitoring, is seeking an experienced Service Technician to join their team. They focus on the manufacture, supply, installation and service of Chemical Dosing and Water...


  • Sydney, Australia Lead Group Consultancy Full time

    Excellent training and development opportunities - Stable and Experienced Team - Growth Opportunities Are you an experienced sales professional with a passion for leading and developing teams? My client is looking for a Regional Sales Manager to join their team in Sydney by leading and developing a team of external field sales representatives. The Regional...

  • Service Desk Lead

    5 days ago


    Sydney Central Business District, Australia Enterprise IT Resources Pty Ltd Full time

    Service Desk Lead Job Title: Service Desk Lead Contract Type: Contract Salary: AU$950 - AU$969 per day Reference: 6941 Contact Name: Tito Tealdo Job Description - IS Service Desk Lead - IS Service Desk Lead - $877.07 + super day rate - 6-month contract - CBD location**Your new company** This government organisation is seeking an enthusiastic IS Service...


  • Sydney, New South Wales, Australia Clicks IT Recruitment Full time

    Job Description:In this Technology Service Manager role, you will be responsible for owning vendor relationship management and platform uplift projects. You will act as a proactive liaison, always advocating for Pinnacle and its affiliates. Additionally, you will manage security alerts and advisories, ensuring security outcomes are met.Main...


  • Sydney, New South Wales, Australia Cleanaway Waste Management Full time

    About UsCleanaway Waste Management transforms waste into resources and renewable energy. We're Australia's largest waste management company, providing essential services to millions of customers and communities nationally. Our team contributes to making a sustainable future possible, together.The RoleAs a high growth organisation with over 7500 employees,...

  • Sales Manager

    7 days ago


    Sydney, Australia Lead Group Consultancy Full time

    **Company Details**: - My client is a leading manufacturer of industrial controls - Successful in providing innovative products and solutions to customers across a wide array of industries - Commitment to providing customers with quality, customer centric design, local manufacturing and unmatched commercial support - Seeking a Sales Manager to manage a team...


  • Sydney, Australia Lead Group Consultancy Full time

    Salary package commensurate with experience - Personalised career and training development plans - Superb work life balance A leading professional services firm renowned with a solid history of providing top-tier auditing and accounting services are seeking an experienced External Auditor / Accountant to serve as the Assistant Manager / Supervisor of their...


  • Sydney Central Business District, Australia Enterprise IT Resources Pty Ltd Full time

    Infrastructure Service Delivery Lead Job Title: Infrastructure Service Delivery Lead Contract Type: Contract Salary: AU$111 - AU$123 per hour Reference: 6764 Contact Name: Tito Tealdo Job Description - We are looking for an Infrastructure Service Delivery Lead who has experience managing IT staff and has actual hands-on experience in project management...


  • Sydney, New South Wales, Australia Service Stream Group Full time

    Job OverviewWe are seeking an experienced leader to join our team as a Project Delivery Manager. This role is responsible for developing and implementing short to medium-term work programs, managing the delivery of specific maintenance services, and providing leadership and strategic direction.About YouYou are an experienced and capable leader with...


  • Sydney, Australia NSW Government -Service NSW Full time

    **Service Centre Manager Eastgardens** **Salary**: SNSW Grade 8/9 ($104,523 - $126,126 plus employer's contribution to superannuation and annual leave loading) **Location**: Eastgardens Service Centre (new centre coming soon) **Employment Status**: Full-time Ongoing **About the opportunity** Service NSW is excited to announce that our newest centre...

  • Service Manager Lead

    12 hours ago


    Sydney, New South Wales, Australia Multicap Limited Full time

    About the RoleAs a key member of our team, you will be responsible for overseeing operational teams, creating opportunities, and aligning services with customer needs within our Supported Independent Living Homes (SILS) and community access services. This is a full-time permanent position based in Capalaba where you will lead by example and foster a positive...

  • IT Service Manager

    6 days ago


    Sydney, Australia Co Talent IT Recruitment Pty Ltd Full time

    Comprehensive health and wellness benefits - Competitive compensation package - Collaborative team environment focused on delivering results **About the Company**: Our company is a **leading global player in the global investment banking industry.** They hold their own banking licence and have significant market shares in financial markets across the globe,...


  • Sydney, Australia Starboard IT Full time

    We are looking for a **Technical Lead Consultant** to join our team, located in Sydney. This is a uniquely challenging role! A customer-facing position providing a hybrid of technical consultancy and support (both onsite and remote). **Who are we?** Starboard IT is a growing Managed & Professional IT Services Provider founded by IT professionals passionate...


  • Sydney, Australia CareCone Australia Full time

    **Role**:Service Management Implementation Specialist Consultant **Experience**:10-16 Years **Location**: Sydney or Melbourne **Technical Skills Primary**: - Lead the implementation of service management capability and in doing so remediate the current IT Support model that is no longer fit for purpose - Will be responsible for the implementation of an...

  • Change Manager

    6 hours ago


    Sydney, Australia Resource Corner IT Consulting service Full time

    **The role has two major component -** **The role has two major component -** **a) Lead for Change Management**: Change Management - Leadership of the delivery of nominated customer’s Wholesale **Projects including migration planning and execution** Manage IT, Business and 3rd Party for demand scalability, business outcomes and execution Resource...


  • Sydney, New South Wales, Australia Cleanaway Waste Management Full time

    Cleanaway Waste Management OverviewAs a leader in the waste management industry, Cleanaway is dedicated to providing essential services to millions of customers and communities nationwide. Our goal is to be recognized as the most innovative and sustainable waste management company with industry-leading HSE performance.Job DescriptionWe are seeking an...