Assistant Operations Manager

7 months ago

Sydney, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

**What this job involves**:
We’re looking for a motivated Assistant Operations Manager to join our team based on site at World Square Shopping Centre You will be the primary point of contact for facilities management services (both soft & hard), including day to day operations, maintenance, contractor management and stakeholder engagement.

World Square shopping and dining precinct is at a crossroad of global cultures, offering a must-do experience in the heart of Sydney’s CBD. From early morning coffee to evening explorations, from fabulous fashion to a late-night pharmacy and the convenience of supermarkets, it’s all here. If it’s a drink and dine experience you hunger for, then head to any one of the restaurants and bars or grab a takeaway

**A snapshot of the role**:
JLL & client risk management reporting requirements are met, accurately and within required timeframes
Contractors and staff are inducted and receive up-to-date site-specific training
Operations and maintenance conform to the Building Code of Australia and other relevant statutory accountabilities
Properties’ various systems, plant and equipment, surface finishes, structure and surrounds are correctly serviced to the manufacturer’s specifications, and/or maintained and repaired to the required standard
Monitor the issuing and close out of PPM tasks to ensure contract compliance, incorporating tenant maintenance as per their lease agreement
Prepare and monitor works orders, to ensure timing receipt of invoices and invoices processed accurately and timely
Actively contribute to the budgeting and business planning process for each property
Address relevant customer complaints promptly and effectively. Liaise with retailers and centre management in providing guidance and support with health and safety issues

Sound like you?

Highly organised with a methodical approach to work, the ability to prioritise and meet deadlines
A high degree of independence is required on a day-to-day basis, working closely with the Centre Team
Good attention to detail
Keen interest in building operations, engineering, systems, and compliance
Experienced in property administration or operational roles
Working in a similar or complementary role for 1 to 2 years
Able to demonstrate the required skills, and looking for a career in property operations

**What you can expect from us**:
We value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia. With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self-care and more, there is something for everyone so you can perform at your best

Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and w

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