Operations Manager

6 months ago

Sydney, Australia Cotiviti Full time

Overview:
The Operations Manager provides operational support to our Australian Business Unit. The Operations Manager responsibilities cover three key areas:

- HR Generalist duties
- Providing administrative support to the Australian Leadership Team (ALT)
- Office Management

Support the ALT with day to day activities, HR admin, nurture positive working environment, assist in talent acquisition and recruitment processes, creation and execution of Employee Engagement initiatives, office administration duties, conduct employee onboarding and organize training & development initiatives.

**Responsibilities**:
**Office Management**
- Ensure the office and kitchen are stocked with supplies and stationery
- Facilities management and office improvements when required
- Serve as the First Aid Officer and Fire Warden (if required)
- Assist with purchasing and accounts payable
- Set up for meetings, seminars and functions (including outside of ordinary hours)
- Greet guests and answering incoming calls
- Support the planning and execution of internal staff celebrations and staff events
- Team communications** - **Manage and facilitate communications across teams
- Complete all responsibilities as outlined on annual Performance Plan.
- Complete all special projects and other duties as assigned.
- Must be able to perform duties with or without reasonable accommodations.

**HR Generalist duties**

As a small business unit, with the corporate HR team located in a different location and time zone to the Australian office, the role is also required to manage HR Generalist duties with a People & Culture focus.
- Drive employee engagement and own the annual People & Culture goals
- Creation and execution of employee engagement activities
- Work with the global team on talent acquisition and recruitment process
- Employee onboarding/offboarding
- Organising training & development initiatives as requested by ALT
- Assist in development and implementation of human resource policies
- Maintain employee files and records

**Executive Support**

This role reports into the VP Business Operations and entails Executive Assistant tasks for the VP of Business Operations and VP of Engineering, as well as assisting with other special projects and tasks for the ALT.
- Assist with scheduling for ALT
- Organize, take minutes and follow up on actions for key internal meetings
- Prepare presentations when required
- Support CX team with key customer events eg. annual Customer Conference
- Support with marketing projects when required

Qualifications:
**Key attributes**
- Preferred 3-5 years' minimum experience as an Office Manager or Administration Coordinator.
- Demonstrated ability to maintain a high level of confidentiality.
- Previous experience in Human Resources highly desirable.
- Experience in managing multiple tasks and conflicting priorities, highly flexible.
- Adept at using modern office technologies and mastering new tools.
- Proactive and positive outlook, collaborative style.
- Exceptional attention to detail.
- Excellent organisational and time management skills.
- Experience in tech industry highly desired
- Experience in supporting executives ideally within Technology sector
- Demonstrated ability to maintain a high level of confidentiality
- A collaborative approach, with experience in excelling in and fostering cooperative work environments
- Strong written and verbal communication skills

Working Conditions and Physical Requirements:

- Remaining in a stationary position, often standing or sitting for prolonged periods.
- Communicating with others to exchange information.
- Repeating motions that may include the wrists, hands and/or fingers.
- Assessing the accuracy, neatness and thoroughness of the work assigned.
- No adverse environmental conditions expected.

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