Sales Support/account Management

3 days ago

Dandenong, Australia Logical Executive Solutions Full time

Sales, Customer Service, Account Management
- Position Located in Dandenong South
- Negotiable Salary based on Experience

One of Australia's largest and fastest growing FMCG and customised packaging manufacturers and distributors, they are a family business who embraces an open and friendly working environment. For over 30 years they have maintained a proud history of significant growth and achievement. They are customer-focused and excel in customer service, innovation and logistics.

This position is an integral member of the sales team, as a client advocate working with internal departments to ensure that client needs are understood and satisfied. Assisting with making sales, handling client complaints, collecting and analysing data, and improving the overall customer experience.

Key Responsibilities for this position include:

- Delivering the best possible customer service with a view to growing and supporting long-term relationships.
- Ensuring deliverables are received in an accurate and timely way, while preserving the customer relationship.
- Problem-solving for customers in a way that ensures the relationship remains positive.
- Acting as the key liaison between customers and internal teams.
- Administrative tasks: answering phones, drafting documents, processing orders, updating the internal system with information;
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Assist the Sales Team to develop new business with existing clients and/or identify areas of improvement
- Forecast and track key account metrics (e.g. stock coverage, promotions, new store openings)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
- Exerts attention to detail

To be successful in this position some of the skills, attributes and experience required are:

- Exceptional verbal and written communication skills.
- Ability to work in a fast-paced environment and work under pressure.
- Excellent listening skills and an engaging personality.
- Strong computer skills and proficient with the Microsoft Office Suite.
- Ability to multi task with a high attention to detail.
- Time management with superior prioritising and organisational skills.
- Solid administrative skills.

This position is based in Dandenong South, hours are 9 am to 5 pm Monday to Friday, salary will be negotiated based on experience.

If you require further information not mentioned above, please contact Caroline Taylor at Logical Executive Solutions on (03) 8620 2807.

  • Account Executive

    4 weeks ago

    Dandenong, Australia bta sales recruitment Full time

    **Contract Type**: - Full Time**Location**: - Dandenong - Victoria**Industry**: - Building, Construction & Architecture Sales**Contact Name**: - Steve Anderson- **Contact Phone**: - 03 9283 9095**Date Published**: - 2024-02-14**What's in it for you?** Are you a sales professional with B2B experience and a technical aptitude? Join a well-established and...

  • Sales Support/account Management

    1 week ago

    Dandenong, Victoria, Australia Logical Executive Solutions Full time

    Sales, Customer Service, Account Management Position Located in Dandenong South Negotiable Salary based on ExperienceOne of Australia's largest and fastest growing FMCG and customised packaging manufacturers and distributors, they are a family business who embraces an open and friendly working environment. For over 30 years they have maintained a proud...

  • Account Manager

    2 weeks ago

    Dandenong, Australia TMR Recruitment Full time

    **Account Manager - Sales** Join a solid rigid truck body manufacturer and get a great base salary + bonuses + car allowance + fuel card + Etag + supportive working environment! - Established manufacturer of rigid truck bodies - $100k + super + bonuses + car allowance + fuel card - Join a solid, long-term team in Dandenong Australia’s experts in rigid...

  • State Manager

    3 weeks ago

    Dandenong, Australia bta sales recruitment Full time

    **Contract Type**: - Full Time**Location**: - Dandenong South - Victoria**Industry**: - Building, Construction & Architecture Sales**Contact Name**: - Steve Anderson- **Contact Phone**: - 03 9283 9095**Date Published**: - 2024-04-14**What's in it for you?** Join an industry-leading organisation as state manager in Victoria, where you'll lead a dynamic...

  • State Manager

    1 week ago

    Dandenong, Victoria, Australia bta sales recruitment Full time

    Contract Type: Full TimeLocation: Dandenong South VictoriaIndustry: Building, Construction & Architecture SalesContact Name:Steve Anderson-Contact Phone: Date Published:What's in it for you?Join an industry-leading organisation as state manager in Victoria, where you'll lead a dynamic sales team, drive business growth, and enjoy comprehensive training and...

  • Account Manager

    4 weeks ago

    Dandenong, Australia TMR Recruitment Full time

    Established manufacturer of rigid truck bodies - $100k + super + bonuses + car allowance + fuel card + super - Join a solid, long-term team in Dandenong Australia’s experts in rigid truck bodies are now seeking an effective Account Manager who will drive sales to their dealer network and end users in the market and get a load of perks in return! With a...

  • Sales Support

    6 days ago

    Dandenong, Australia Bunzl Full time

    **Job no**: 494302 **Work type**: Full Time **Location**: Dandenong South **Categories**: Sales - Full-time Sales Support role in vibrant Dandenong South, VIC - Gain exposure to dynamic sales processes for a kickstart in your sales career - Experience a variety of engaging tasks, ensuring each day brings new challenges and opportunities. **WHY...

  • Account Manager

    2 weeks ago

    Dandenong, Australia Chandler Macleod Full time

    Account Manager Permanent role We at Chandler Macleod are looking for a Junior Account Manager to join one of our clients on a permanent basis. This person will act as the first point of contact with existing customers, answer their queries and increase client satisfaction in NSW. If you enjoy coming up with effective solutions and working toward...

  • Account Manager

    1 week ago

    Dandenong, Australia Pro-Pac Group Full time

    **Company Description** An opportunity exists to join one of Australia's fastest growing general packaging supply companies. PPG is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management. Our Flexibles division provides...

  • Account Manager

    1 month ago

    Dandenong, Australia people2people Full time

    **Global organisation leading the way in sustainability and circular economy practices**: - **Excellent growth and development opportunities**: - **Hybrid work from home flexibility available** **THE COMPANY** People2people is excited to partner with a world leading provider of telecommunication asset management services as they grow their team in...

  • Account Manager

    4 weeks ago

    Dandenong, Australia people2people Full time

    **Global organisation leading the way in sustainability and circular economy practices**: - **Excellent growth and development opportunities**: - **Hybrid work from home flexibility available** **THE COMPANY** People2people is excited to partner with a world leading provider of telecommunication asset management services as they grow their team in...

  • Inside Sales Account Manager I

    2 weeks ago

    Dandenong, Australia H.B. Fuller Full time

    H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...

  • Account Manager

    1 week ago

    Dandenong, Victoria, Australia Pro-Pac Group Full time

    Company DescriptionAn opportunity exists to join one of Australia's fastest growing general packaging supply companies. PPG is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management.Our Flexibles division provides a vast...

  • Account Manager

    2 weeks ago

    Dandenong, Australia Cytiva Full time

    **Be part of something altogether life-changing!** Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be...

  • Sales Support Coordinator

    3 days ago

    Dandenong, Australia Ingram Content Group Full time

    Company Description **Become a part of an innovative Sales team helping to revolutionize the way publishers make books available in an on-demand world and helping to revolutionize the way that publisher content reaches readers around the world!** **Ingram Content Group Australia, Pty Ltd and Lightning Source, Print on Demand,** is a leader in providing a...

  • Account Manager

    1 week ago

    Dandenong, Victoria, Australia Cytiva Full time

    Be part of something altogether life-changingWorking at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...

  • Account Manager

    3 weeks ago

    Dandenong, Australia Assess HR Full time

    Come and join a leading Consumer Electronics distribution company and make your mark within the industry in Australia. MacGear is one of the largest value-added distribution companies in Australasia. MacGear is one of the largest value-added distribution companies in Australasia and has been in operation in New Zealand since 2006 and represents brands such...

  • Account Manager

    3 days ago

    Dandenong, Australia Onsite Rental Group PTY Ltd Full time

    **Introduction**: Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+...

  • Sales Manager

    1 week ago

    Dandenong, Australia Coates Full time

    **About us** Coates is proudly Australian owned and has a long history of supporting customers to deliver major projects. We provide end-to-end solutions across five key areas: Equipment Hire, Engineering Solutions, Industrial Solutions, Power & HVAC, and Training. **The next step in your career starts here** - High-profile role in the Leadership team for...

  • Account Manager

    4 weeks ago

    Dandenong, Australia Polyaire Air Conditioning Products Full time

    **Attractive Remuneration Package**: - ** Company Car + Fuel Card**: - **Leading International Company in the HVAC Industry** **About POLYAIRE** **Polyaire Pty Ltd** is an international manufacturer of quality equipment of HVAC systems supplying air filters, insulated flexible ducting, air grilles and vents, and fittings. Established in 1973, Polyaire...