Service Desk Level 1

2 x day rate contract positions available - 4 month contract with possible extensions Description: **Key Activities** Review and Triage enquiries through our Service Desk and project support queue. **Qualifications** IT Diploma or Degree - Preferred **Skills** Strong Customer Service Skills Office 365 Support skills Multiple OS Support skills,...

Clicks IT Recruitment is currently working with a government department based in the Brisbane CBD. They are responsible for providing front line IT services to a range of other government departments. Internally, they have dedicated teams providing support across Level 1-3. Currently they are looking for 2 **Service Desk Analysts** to join their Level 1-2...

Are you passionate about providing excellent customer service and technical support? Do you want to work in a dynamic and fast-paced environment that supports the work of the Queensland Parliament? If so, we have an exciting opportunity for you! About us The Parliamentary Service is established to provide a range of procedural, administrative and support...

**Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a...

**Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a...

Clicks IT Recruitment is currently working with a large organisation in Brisbane. They provide a range of IT support to their staff and pride themselves on their quality of service. Currently they are looking for a Service Desk Analysts to join their team that is currently working from Brisbane CBD with 2 days at home each week once induction and training...

**Information Technology** **Brisbane** **Full Time** **Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a hybrid of Office (South Brisbane) and WFH...

**Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. This is an...

**The Organisation** Helping people living with a disability is what this organisation is all about, providing the very best support, guidance, technology and understanding possible. With over 100 sites located around Queensland and Northern NSW, they make a positive difference to the lives of many. **The Opportunity** Not only will you work from the head...

Are you a passionate and technically skilled individual looking to contribute to a collaborative and customer-focused team? We are seeking a Technology Officer to join our dynamic support team for a 3-month engagement, commencing in September. As a Technology Officer (Level 1 & 2 Support), you will play a vital role in providing desktop and helpdesk support...

Clicks IT Recruitment is proud to be working with a privately owned transportation and logistics company with a strong 70 year history. They are currently looking for a Level 1-2 Help Desk Officer to join their IT Support team that provide over 500 end users. This role will see you act as the first point of contact and work towards providing timely...

**Job Category**:Help Desk & IT Support (Information & Communication Technology)**Job Type (PT / FT)**:Full Time**Job Location**:Brisbane**Contract Type**:Permanent**About us**: Titan ICT is an Australian-owned company specialising in strategic ICT advice, systems integration and technical support services. With a proud record of delivery since 2003, we have...

**Information Technology** **Brisbane** **Full Time** **Icon Group** Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as...

As a Service Desk Analyst you will provide high quality customer service and technical support to our team members at Great Southern Bank. Through effective communication you will keep team members informed on the status of IT incidents and requests and you will leverage strong interpersonal skills to engage IT support teams and external partners to deliver...

**Related jobs**: We are sorry, but there are currently no jobs to show. - Location: Brisbane, Queensland - Type: Contract - Job #14794 **About**: Our client is a national leader within the super industry. They are searching for a Client Operations Specialist officer to join their team, on an initial 6 month contract engagement. **Responsibilities**: -...

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The...

**The core capability requirements for this role are**: - Lead and develop a 24/7 Watch Desk team in the delivery of expert advice and operational leadership, coaching and guidance on a broad range of people matters including effective workforce management.. Provide high level strategic advice to senior management on watch desk operations, workforce...

**Primary Position Objectives**: This position is an autonomous role supporting our Group Operations business, responsible for working within the National Service Desk Team to assist end users through troubleshooting issues and completing service requests throughout JBS Australia. **Role Responsibilities**: - Issue logging, fault finding, solving and...

Level 2 Help Desk Officer, with MSP expereince essential. - Brisbane CBD based, with flexible work from home days. - Onsite visits with a car provided as needed. **The Opportunity** Our client is in search of an experienced Level 2 Help Desk Officer with a background in Managed Service Provider (MSP) environments to join their team. In this role, you'll be...

**The role**:In addition to this you will be responsible for**: - First level incident and request resolution - Basic training - Customer feedback and call routing/escalation - Data entry - Build and maintain relationships with team members across CISSU (Clinical Information System Support Unit) and its customers. - Log all incidents/requests within a best...