Level 2 Help Desk Officer

3 weeks ago

Brisbane, Australia Dare Legal Recruitment Full time

Level 2 Help Desk Officer, with MSP expereince essential.
- Brisbane CBD based, with flexible work from home days.
- Onsite visits with a car provided as needed.

**The Opportunity**
Our client is in search of an experienced Level 2 Help Desk Officer with a background in Managed Service Provider (MSP) environments to join their team. In this role, you'll be part of a tight-knit team of four, delivering IT support services to businesses across Australia.

As part of your duties, you'll be required to travel to client offices throughout Queensland as required. For your convenience, a company car will be provided for these trips, ensuring you can meet client needs efficiently. Additionally, you'll enjoy the flexibility to work remotely from home as necessary.

**About You**
You are confident, an excellent communicator and have experience working within a similar position.

You’ll have demonstrated experience in managing and supporting the below:

- 3+ years in a similar level 2 role, with MSP experience essential.
- Experience with troubleshooting hardware, software and network issues, ensuring mínimal disruption to client operations.
- Familiarity with remote monitoring and management (RMM) tools and professional service automation (PSA) platforms.
- Relevant industry certificates.
- You must have PR or Citizenship to be considered.

**Find Out More**

If this role is not quite what you are looking for, but you would like to speak with someone about other opportunities, please contact us.

  • Help Desk Officer

    3 weeks ago

    Brisbane, Australia P&N Bank Full time

    Unique opportunity with a growing national organization - Attractive remuneration & career development - Collaborative and innovative culture within a customer-centric organisation **Are you looking for a career with endless opportunities? There’s more to us than banking.** *** P&N Group is amongst the largest customer-owned banking organisations in...

  • Help Desk Officer

    4 weeks ago

    Brisbane, Australia P&N Bank Full time

    Unique opportunity with a growing national organization - Attractive remuneration & career development - Collaborative and innovative culture within a customer-centric organisation **About us** *** Are you looking for a career with endless opportunities? There’s more to us than banking. P&N Group is amongst the largest customer-owned banking...

  • IT Help Desk Officer

    1 month ago

    Brisbane, Australia Piper Alderman Management Full time

    Brisbane - Business Services - Information Technology - Full time We have the perfect opportunity for an energetic, customer service focused IT Help Desk Officer to join our National IT team based in our Brisbane office. You will support the specialised IT team to deliver exceptional service to our internal clients in a national role. A role which will...

  • Help Desk Officer

    3 weeks ago

    Brisbane, Queensland, Australia P&N Bank Full time

    Unique opportunity with a growing national organization Attractive remuneration & career development Collaborative and innovative culture within a customercentric organisationAbout us***Are you looking for a career with endless opportunities? There's more to us than banking.P&N Group is amongst the largest customer-owned banking organisations in Australia,...

  • IT Help Desk Officer

    3 weeks ago

    Brisbane, Queensland, Australia Piper Alderman Management Full time

    Brisbane Business Services Information Technology Full timeWe have the perfect opportunity for an energetic, customer service focused IT Help Desk Officer to join our National IT team based in our Brisbane office. You will support the specialised IT team to deliver exceptional service to our internal clients in a national role. A role which will afford you...

  • Service Desk Analyst

    3 weeks ago

    Brisbane, Australia Icon Group Full time

    **Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a...

  • Service Desk Analyst

    4 weeks ago

    Brisbane, Australia Icon Group Full time

    **Information Technology** **Brisbane** **Full Time** **Icon Group** **Service Desk Analyst - Icon Group** Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. - We offer a...

  • it help desk support

    2 weeks ago

    Brisbane, Queensland, Australia CoreStaff Full time

    At CoreStaff we pride ourselves on looking after our employees, engaging with you onsite, and rewarding you for doing a great job. Feel like part of the Crew, not just another candidate sent to an assignment and forgotten about.About Our Client:Our client, based in Brisbane, QLD is seeking experienced IT Help Desk Support for ongoing day shift Monday to...

  • Help Desk Analyst

    3 weeks ago

    Brisbane, Australia Corrs Chambers Westgarth Full time

    492529 Brisbane Technology Full time VIEW FAVOURITES Join Corrs Chambers Westgarth, Australia's leading independent law firm. The Help Desk Analyst is a key contributor to the Corrs Technology team. The Help Desk Analyst is responsible for providing friendly and efficient support, proactively processing technology incidents and requests through our ITSM...

  • IT Support/help Desk Officer- National Law Firm!

    4 weeks ago

    Brisbane, Australia Kaleidoscope Legal Full time

    Strong team environment - National IT support role - Leading National law firm **The Firm** This leading National law firm continues to strive for excellence as it services an impressive network of clients across Australia and overseas! This firm takes pride in offering some of the strongest IT support in the legal industry - it is an area they will...

  • IT Help Desk

    3 weeks ago

    Brisbane, Australia MNG Full time

    Posted: 19/06/2024 Closing Date: 29/08/2024 Job Type: Permanent - Full Time Location: Brisbane Job Category: Innovation, Technology and Development The IT Help Desk role demands high-level technical expertise, support for in-house software, and guidance on hardware issues and software development to enhance client service delivery outcomes. We’re...

  • Technology Officer

    2 weeks ago

    Brisbane, Australia Hudson Australia Full time

    Are you a passionate and technically skilled individual looking to contribute to a collaborative and customer-focused team? We are seeking a Technology Officer to join our dynamic support team for a 3-month engagement, commencing in September. As a Technology Officer (Level 1 & 2 Support), you will play a vital role in providing desktop and helpdesk support...

  • Service Desk Officer

    4 weeks ago

    Brisbane, Australia PRA Full time

    Salary - $69,000 - $79,000 + Super - Chermside office location - Great supportive team culture **Our Client**: Our client are a non-for profit organisation helping people across Queensland. They aim to provide accessible and flexible services to older people, those living with a disability or mental illness, Aboriginal and Torres Strait Islanders, refugees...

  • IT Help Desk

    2 weeks ago

    Brisbane, Queensland, Australia MNG Full time

    Posted: 19/06/2024Closing Date: 29/08/2024Job Type: Permanent - Full TimeLocation: BrisbaneJob Category: Innovation, Technology and DevelopmentThe IT Help Desk role demands high-level technical expertise, support for in-house software, and guidance on hardware issues and software development to enhance client service delivery outcomes.We're expanding our...

  • Service Desk Analyst

    3 weeks ago

    Brisbane, Australia Icon Group Full time

    Information Technology Brisbane Full Time Icon Group Service Desk Analyst – Icon Group Join our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. We offer a hybrid of Office...

  • Service Desk Level 1

    3 weeks ago

    Brisbane, Australia Wattsnext group Full time

    Are you someone passionate about technology? Do you enjoy helping customers? If so, we have the perfect role for you._ One of our valued clients is a national IT services consultancy that transforms business with technology. Not your stock standard MSP, they design and build IT platforms for competitive advantage, and they are particularly focused on the...

  • Service Desk Support

    4 weeks ago

    Brisbane Central Business District, Australia Sarina Russo Full time

    Sarina Russo Group has been a leader in the Education, Training and Employment industry for over 43 years. We are seeking a customer service focused person to join our fast paced team as a Level 1/2 Service Desk Support based in Brisbane CBD on a full time basis. We are looking for a **motivated **and **innovative **individual who is eager to learn and grow...

  • Service Desk Officer

    4 weeks ago

    Brisbane, Australia Clicks IT Recruitment Full time

    Clicks IT Recruitment is currently working with a government department based in the Brisbane CBD. They are responsible for providing front line IT services to a range of other government departments. Internally, they have dedicated teams providing support across Level 1-3. Currently they are looking for 2 **Service Desk Analysts** to join their Level 1-2...

  • IT Service Desk Officer

    2 weeks ago

    Brisbane, Australia Halcyon Knights Full time

    Contract to Perm Opportunity - Plenty of parking on-site - Opportunity to support a national construction company Our client is a National Civil Construction company and they are seeking an experienced IT Service Desk Officer to join their team on an initial contract basis, with view to go permanent after a few months. As the IT Service Desk Officer, your...

  • Service Desk Officer

    4 weeks ago

    Brisbane, Australia HAYS Full time

    Service Desk Officer with State Government **Your new company** Hays Technology have partnered with a highly sought-after State Government department to assist in filling a vacancy in their flourishing service desk. With a 12-month contract available, you don't want to miss out on this opportunity! **Your new role** As the Service Desk Officer, you will...