Administration Officer

2 weeks ago

Melbourne, Australia The Victoria Clinic Full time

**Professional Development Opportunity**:

- **Great location**:

- **WebPas Hospital system, Zedmed software experience is desired**:

- **Casual and Part-time Positions**

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Administration Team have a vacancy for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception.

**As an Administration Officer your responsibilities will include**:

- Perform a broad range of administration duties including:

- Manage a busy reception desk
- Answer and redirect calls
- Organise appointments and prepare admission paperwork
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate and effective record management systems including preparation of medical record
- Perform Health Fund Checks as required
- Manage the collection of excesses/co payments
- Coordinate with staff from other departments
- Complete other clerical tasks such as data entry

Located on Malvern Road in Prahran, The Victoria Clinic is a 115 patient-bed private psychiatric facility that specialises in the provision of high quality inpatient and outpatient mental health services. All treatments offered are aimed at helping people improve their psychological and emotional well-being in a safe and supportive environment. Individuals are exposed to a variety of therapeutic, recreational and occupational activities as a means of restoring health.

The Victoria Clinic offers a supportive and friendly environment with professional development opportunities. It is close to public transport, has free onsite parking and is close to Chapel Street restaurants and shopping.

**Selection Criteria**:

- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)
- Works well independently and within a team
- Flexible to work a variety of shifts - early/late shifts
- WebPas Hospital system experience (Desired)

**Why Healthscope?**

When you join Healthscope, you become part of our **Community of Care**.

Our people are at the heart of our organisation - no matter the role, every day **our people make a difference** to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people, giving them the flexibility to work across one or multiple hospitals across our network.

We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely.

We pride ourselves on working with **talented, passionate and caring **people to ensure our patients receive the highest quality care and experience during their stay with us.

While our hospital network is vast, Healthscope is a family. We support each other, we share learnings, celebrate successes and face challenges **together**.

**_Come and be the difference in our patient’s lives_**.**

**Applications close**: 10th June 2023

**For further enqu**iries**: Please contact Rebekah Biggs, Front Office Manager, 03 9270 0324

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