IT Delivery Quality Assurance Manager

6 months ago

Melbourne, Australia NCS Australia Full time

**Company Description** About us**:
We are NCS Australia We have brought together Australia’s best tech talent, working as one to harness technology and advance our communities, to make the extraordinary happen.

We're proud of our rich history of partnering with our clients to develop end to end digital technology solutions to accelerate their transformation and innovation journey. For over 40+ years our diverse global teams have delivered large-scale, mission-critical, multi-platform projects to governments and enterprises.

We are seeking a highly skilled and experienced IT Delivery Quality Assurance Manager to join our team. You will be responsible for ensuring the quality and reliability of our IT deliverables across various projects. You will facilitate the project quality assurance process (based on the NCS Integrated Quality Framework).

Work alongside the Delivery Leadership team, you will be involve in collaborating with project teams, stakeholders, and other departments to implement and maintain quality standards, processes, and procedures. Working with other NCS teams (e.g. Global Process and Quality Excellence) to leverage their skills and expertise in achieving the goals of the Delivery Excellence team.

**Qualifications**
- Degree (or other qualification) in information technology, project management or related disciplines.
- Proven IT project management experience
- A strong understanding of project delivery methods, processes and tools.
- Knowledge of quality assurance processes.
- The ability to undertake project quality assurance activities (e.g. project reviews).
- Excellent communications skills.
- Quality assurance management experience
- Excellent analytical, problem-solving, and decision-making skills with attention to detail.
- Effective communication, collaboration, and leadership skills with the ability to work in a cross-functional team environment.
- Stakeholder management
- Process improvement
- Scope management

Good to have:

- Certifications in project management competency (e.g. PRINCE2) or related disciplines.
- Training in Quality Assurance.
- Experience in undertaking a quality manager role in a large organisation, ideally within professional services, IT consultancy
- Knowledge of methodologies and standards related to quality of IT project delivery (e.g. ISO9001).

**Additional Information**

**Why join us**:
At NCS Australia, you'll be part of a team that values your growth and development. Our comprehensive global learning and development program will equip you with the skills and knowledge needed to succeed. Plus, you'll be mentored by some of the industry's best, and have access to a worldwide network of career opportunities. Join us now and discover just how far your career can go.

We are in the process of refreshing our employee benefits, so don’t forget to ask our Talent Acquisition Team about what’s on offer.

**Other important stuff**:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.

As we navigate through our business integration process, we will continue to issue contracts under our existing entities of ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley or Access HQ.

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