Mail Services and Support Services Officer

4 weeks ago

Parramatta, Australia NSW Government -Operations Group Full time

**Flexible working arrangements**
- **Great team to work with**
- **Committed to development**
- **Ongoing Full-Time**
- **Location: Parramatta**
- **Salary up to $72,064 package. Package includes salary ($32,914 - $64,429), employer's contribution to superannuation and annual leave loading.**

**About the Department of Education**

The Department of Education is the largest provider of public education in Australia, with nearly 100,000 employees across NSW in our schools and corporate offices. Our purpose is centred on the delivery of high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit NSW Department of Education

**About the role**

Provides clerical and administrative support at various locations within the EDConnect to support the achievement of business results and customer service excellence. The role focuses on providing timely, reliable and efficient administration services through the effective use of tailored service delivery strategies.

**Skills and Experience**
- Experience in a high call volume environment
- Experience in a reception environment managing visitors, mailroom and facilities requirements
- Experience in managing tasks with competing priorities
- Ability to communicate with a large and varied client base in a professional manner
- Ability to source relevant information as and when required
- Ability to work independently whilst supporting a small but dynamic team
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

**Essential requirements of the role**
- Demonstrated understanding of and commitment to the value of public education

**Benefits**
- Flexible working arrangements, including - hybrid/work from home arrangements.
- 35 hour working week
- Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex Leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support your career growth

**How to apply**

1. Submit a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role

2. Attach an up-to-date resume (maximum of 5 pages)

**Closing date**: 22 June 2023 at 11:59pm.
- A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months._

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