Injury Management Specialist

7 months ago

Melbourne, Australia Allianz Australia Full time

**Injury Management Specialist | VIC**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**The role**

We are currently looking for an Injury Management Specialist to lead the injury management and service objectives of our high performing team. This role is integral to the performance of the business, the ongoing development of our Case Managers and providing support and oversight to our return to work team.

As such, we are looking for our successful applicant to be an inspiring mentor so the desire to motivate and build capability is a must.

**You'll be responsible for**
- Providing strategic advice and supporting the teams case managers in their Recovery and RTW objectives
- Giving expert injury management advice ensuring responsiveness and quality in your decision making
- Leading initiatives that are aimed at improving team performance, APA results and culture
- Providing leadership support and accountability to your Team Manager
- Ensuring internal and external customer relationships are maintained at the highest levels.
- In depth communication with the injured workers, occupational rehabilitation providers, and other key stakeholders

**About you**
- Extensive case management / injury management experience within a personal injury scheme environment (Vic Workers Compensation Scheme experience will be highly regarded as will experience within an Occupational Rehabilitation setting)
- An ability to build rapport with varying stakeholders including allied health professionals, workers, employers, and our internal team members
- An aptitude for coaching and developing others
- Excellent communication and presentation skills
- Experience in interpreting legislation, policy, and data

**What's on offer?**
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

NA

**Job Level**:
Management

**Location**:

- Melbourne, VIC, AU, 3000**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
35733

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