Injury Management Specialist

6 months ago

Melbourne, Australia Allianz Australia Full time

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**INJURY MANAGEMENT SPECIALIST - MELBOURNE, VICTORIA**

**You'll be responsible for**:

- Providing strategic advice and supporting the teams case managers in their Recovery and RTW objectives
- Giving expert injury management advice ensuring responsiveness and quality in your decision making
- Developing and motivating staff within your team to be the best they can
- Leading initiatives that are aimed at improving team performance, APA results and culture
- Providing leadership support and accountability to your Team Manager
- Ensure internal and external customer relationships are maintained at the highest levels.
- Using your initiative and creative thinking to improve the efficiency and effectiveness of the teams
- Positively contribute to the team in developing a culture of engagement and motivation.
- In depth communication with the injured workers, occupational rehabilitation providers, and other key stakeholders
- Engaging with the workers treating health practitioners to support the workers treatment and recovery plan
- Leading case conferencing for a couple of aligned case managers - supporting them in claim strategy setting and in developing their skills in case conferencing for outcomes

**About you**
- Extensive case management and injury management experience within a personal injury scheme environment. Victorian Workers Compensation Scheme experience will be highly regarded as will experience within an Allied Health setting.
- The skills to motivate and to drive high performance
- An ability to build rapport with varying stakeholders including allied health professionals, workers, employers and our internal team members
- An aptitude for coaching and developing others
- Excellent time management skills and the ability to thrive in a fast paced, changing environment
- Excellent communication and presentation skills
- Experience in interpreting legislation, policy and data.

**What's on offer**
- Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**

At Allianz we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities and work statuses are not only welcomed but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow and contribute their unique perspectives to our collective sucess and theie fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

N/A

**Job Level**:

- Professional

**Location**:

- Melbourne, VIC, AU, 3000**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Australia

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 45982

**Position Cluster**:

- Non-Executive

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