People Service Officer

4 weeks ago

Newcastle, Australia Aruma Full time

Location: Work from Lambton Office 4 days per week, 1 day at home
- Be a champion of change across the organisation
- Career development & learning opportunities

We are seeking a dedicated, bold, and resilient **People Service Officer **to be the first point of contact for internal and external customers for the broader People Learning & Culture Team (PLC) team. Reporting to the People service Manager, you will provide effective administrative support to People Service Centre, as required.

**Your responsibilities**
- Assist in the guidance, coaching and training of People Service Administration Officers and other PSC Officers.
- Maintain confidential records in an efficient manner.
- Maintain and explain current practice and procedures and follow relevant administrative systems.
- Maintain knowledge of current practice and procedures and follow relevant administrative systems.
- Provide a wide range of administrative assistance to adhoc projects as they arise.

**About you**
- Experience using a CRM.
- Strong customer service ethic with attention to detail, both numeracy and literacy.
- Strong administrative skills; time management, coordination of tasks, efficient work practices.
- Excellent computer literacy and confidence and capability in using systems and technology including Outlook, Excel, Word.
- Demonstrated ability to work effectively with a range of stakeholders at all levels.

**What we offer**
- Professional learning and development through Aruma RTO.
- Our staff members, being part of a Not For Profit organisation, enjoy Fringe Benefit Tax exemptions, which include salary packaging up to $15,900 per annum and an additional $2,650 per annum for meals and entertainment expenses.
- We provide access to confidential, impartial, and professional counselling services through our employee wellbeing program, which is available to staff and their immediate family members.
- Corporate health plans with Bupa and Fitness Passport are available to our employees.

**Diversity & Inclusion**

Aruma is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer. To this end, we invite applicants to answer optional questions around Diversity and Inclusion as part of the recruitment process. The information provided will be treated in strictest confidence in accordance with Aruma’s Privacy Policy.

**Culture**

LI-CS

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