Client Services Officer

5 months ago

Newcastle, Australia Many Rivers Support Services Full time

**About us**

Many Rivers Support Services are local people with an understanding of the needs of our community. We pride ourselves on our knowledge of the communities we support, and how to develop both services & opportunities to support people in their goal to live a positive life, both in their home and socially.

The supports provided by Many Rivers Support Services are focused on person centred practice, along with a genuine interest in how our community works and what is important for the people who live and work in our community. We achieve this by providing qualified and knowledgeable support workers, both directly into the community, and to organisations who work within the community we serve.

With our innovative approach and other programs, we continue to work with people to drive positive changes in their lives and to offer as much assistance to the families of supported individuals as we possibly can.

**The Role**

We are currently seeking a Client Services Officer to join our organisation. As part of a person-centred team and individually, carry out lawful duties, directions as given by the line manager, while supporting group/program/individual activities aimed at supporting and assisting vulnerable persons in their living and/or community environment.

The role of Client Services Officer is also expected to present a positive and professional image of Many Rivers Support Services when interacting with supported individuals, family members, advocates, service providers, funding bodies and the general community.

**Key responsibilities-**
- Assist & support NDIS participants
- Strengthen and enhance an individual participants to participate within their community, including providing participants with assistance
- Be the key contact for service challenges, complaints, major changes and plan reviews
- Assist participants to decide on what actions to take in order to achieve goals in relation to exploring housing options and life transition planning
- Maintain confidentiality of customers, their families/carers and the organisation
- Effective networking internally and externally to assist individuals achieve their desired personal outcomes.
- Manage any perceived or real conflict of interest in accordance with the NDIA’s Terms of Business
- Provide NDIA with reports on specific goals, outcomes and success indicators within the agreed reporting frequency
- Enhance Many Rivers Support Services practice and reputation through continuous improvement, business development and innovation.
- Develop strong relationships with customers and their families, carers and advocates, NDIA, other mainstream and disability service providers, members of the community, networking groups, funding bodies, government agencies, auditors and practitioners
- Develop collaborative working relationships with Area Managers, Supported Living Managers, Individual Support Managers and other Client Services Officers

**What we look for**
- Valid and Current NSW Driver’s Licence
- NDIS Worker Screening Check
- Caring and Compassionate
- Good Communicator and Listener
- Desire to grow in their role
- A relevant qualification in disability services, community services, social work, or a related field is preferred
- Current vaccinations for influenza and COVID-19

**Work Location -: Taree, NSW, 2430**

We appreciate the time and effort that you have taken to apply, but please note that only short listed applicants will be contacted.

**Job Type**: Part-time

Pay: From $30.00 per hour

Expected hours: No less than 20 per week

Schedule:

- Evening shift
- Morning shift
- Shift work

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Client Service Officer

    7 months ago

    Newcastle, Australia Ashdown Consulting Full time

    $41.59 p/h + Super - 3 Month Contract - Newcastle **Client Service Officer | 3 Month Contract | $45.95 p/h inc. Super** - $41.59 p/h + Super - 3 Month Contract - Newcastle **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency...

  • Client Service Officer

    7 months ago

    Newcastle, Australia HAYS Full time

    Exciting opportunity for an established administrator/client service officer to join this supportive team! **Client Service Officer** **Hours: Full-time, 8am - 5pm, Monday - Friday** **Location: Newcastle** **Your new company** HAYS has partnered with an established and growing accounting firm located in Newcastle. In this position, you will primarily...

  • Client Service Officer

    7 months ago

    Newcastle, Australia Demant Full time

    Who is Audika?- #LI-TF1#LI-ON#audika_Australia- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...

  • Client Service Officer

    2 days ago

    Newcastle, Australia Demant Full time

    **WHO IS AUDIKA** Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika...

  • Client Service Officer

    2 months ago

    Newcastle, Australia NSW Department of Communities and Justice Full time

    Division: Estate Planning & Admin- Location: Newcastle, NSW, AU, 2300- Req ID: 70838**Client Service Officer - Estate Planning and Administration - NSW Trustee and Guardian** - Ongoing full-time role. 35 hours per week. - Location: Newcastle. Flexible and hybrid working options available after 3 months. - Clerk Grade: 3/4 Base salary $79,032 pa to $86,539...

  • Client Service Officer

    7 months ago

    Newcastle, Australia Indigeco Full time

    5 month contract based onsite in Newcastle - $35 per hour+ super - Government experience highly desirable **Responsibilities Include**: The CSO is part of a Client Service Team collectively responsible for delivering high-quality, consistent, and timely Trust and long-term Estate administration services. A CSO will typically manage a caseload of 40-50...

  • Client Service Officer

    2 months ago

    Newcastle, Australia NSW Department of Communities and Justice Full time

    Division: Estate Management- Location: Newcastle, NSW, AU, 2300 Parramatta, NSW, AU, 2150- Req ID: 70778**Client Service Officer - Estate Management - NSW Trustee and Guardian** - Temporary opportunity until 31st March 2025. 35 hours per week. - Location: Parramatta or Newcastle. Flexible and hybrid working options available. - Clerk Grade: 3/4 Base Salary...

  • Client Service Officer Nsw State Government

    2 days ago

    Newcastle, Australia Alexander Appointments Full time

    $35 per hour + Super | 35hours per week - NSW State Government | Newcastle Location - ASAP Start | Estimated 6-month temp assignment, with potential to extend - **$35 per hour + Super | 35hours per week**: - **NSW State Government | Newcastle Location**: - **ASAP Start | Estimated 6-month temp assignment, with potential to extend** **About the...

  • Client Service Officer Nsw State Government

    2 weeks ago

    Newcastle, Australia Alexander Appointments Full time

    $35 per hour + Super | 35hours per week - NSW State Government | Newcastle Location - ASAP Start | Estimated 6month temp assignment, with a potential to extend - **$35 per hour + Super | 35hours per week**: - **NSW State Government | Newcastle Location**: - **ASAP Start | Estimated 6month temp assignment, with a potential to extend** **About the...

  • Client Services Officer

    4 days ago

    Newcastle, Australia HAYS Full time

    Start your administrative career with a local Accounting Firm located in Newcastle CBD. Client Service Officer - Newcastle CBD Start Date: ASAP Permanent Role Pay Rate: $60 000 - $65 0000 plus Super - pending experience Hours: Monday to Friday, 8:30am - 5pm Location: Newcastle CBD **Your new company** Hays has partnered with local financial accounting firm...

  • Client Service Administrator

    7 months ago

    Newcastle, Australia Prosperity Advisers Full time

    **There are three reasons why people enjoy working at Prosperity.** **Our people, our clients and our innovative culture.** We have a clearly articulated and shared vision to be the Advisory Firm of the Future; this vision is realised through innovative practices, industry-leading technology solutions, and a Learning Organisation mindset that delivers to...

  • Client Service Officer Nsw State Government

    7 months ago

    Newcastle, Australia Alexander Appointments Full time

    $41.59 per hour + Super | 35hours per week - NSW State Government | Newcastle Location - September Start | Estimated 2-month assignment, with a potential to extend - **$41.59 per hour + Super | 35hours per week**: - **NSW State Government | Newcastle Location**: - **September Start | Estimated 2-month assignment, with a potential to extend** **About the...

  • Client Services Officer

    7 months ago

    Newcastle, Australia NSW Government -Department of Communities and Justice Full time

    **Creating a talent pool for upcoming vacancies in Newcastle, Maitland, Raymond Terrace, Cessnock, Muswellbrook, Singleton and Scone Locations** **Ongoing, Temporary, and Part-Time roles available** **Clerk Grade 1-2 ($70,694-$76,857) + Super and leave loading** **What you’ll do** Courts, Tribunals and Service Delivery support the NSW community by...

  • Client Services Manager

    4 days ago

    Newcastle, Australia Facilities First Australia Full time

    **Who We Are?** Facilities First Australia is Owned and operated by Serco, our team is part of the AsPac Facilities Management Business unit and one of the fastest growing FM service providers in the market. We take pride in maintaining facilities to deliver an exceptional experience for the clients and communities we serve. We are passionate about...

  • Client Services Officer

    7 months ago

    Newcastle, Australia NSW Department of Communities and Justice Full time

    Division: Courts Tribunals and Service Delivery- Location: Newcastle, NSW, AU, 2300 Maitland, NSW, AU, 2320 Singleton, NSW, AU, 2330 Muswellbrook, NSW, AU, 2333 Scone, NSW, AU, 2337 Raymond Terrace, NSW, AU, 2324 Cessnock, NSW, AU, 2325- Req ID: 64998**Creating a talent pool for upcoming vacancies in Newcastle, Maitland, Raymond Terrace, Cessnock,...

  • 5x Client Service Officers Nsw State Government

    7 months ago

    Newcastle, Australia Alexander Appointments Full time

    $35 per hour + Super | 9am-5pm Monday to Friday - NSW State Government | Newcastle Location - 29th April Start | Estimated 4-month assignment, with a potential to extend - **$35 per hour + Super | 9am-5pm Monday to Friday**: - **NSW State Government | Newcastle Location**: - **29th April Start | Estimated 4-month assignment, with a potential to...

  • Client Service Administrator

    6 months ago

    Newcastle, Australia HAYS Full time

    We are looking for an experience Administration professional for a fantastic permanent position! **Client Service Administrator** **Job Type: Permanent** **Hours: Full-time,** **Salary: $65,000 - $75,000 + super (pending experience)** **Location: Newcastle CBD** **Your new company** **Your new role** - Providing administration support to the team,...

  • Client Operations Officer

    7 months ago

    Newcastle, Australia Coal LSL Full time

    Process and analyse data with a client-centric focus. - Permanent full-time role based in Newcastle with hybrid working. - Join a collaborative and supportive team in which to grow your skills. **WHY WORK WITH US?** At Coal LSL our purpose is to ensure employees in Australia's black coal mining industry are connected with their long service leave benefits....

  • Client Services

    5 days ago

    Newcastle, Australia Recruitment Central (Qld) Pty Ltd Full time

    **About Newpsych** Newpsych psychologists is a team of psychologists, clinical psychologists, psychiatrists, couples, and family therapists, as well as an amazing support team, who all work together to help people like you to bring about change. Located in Newcastle's CBD, we are seeking an exceptional person who has a strong focus on the client to join...

  • Customer Service Officer

    6 days ago

    Newcastle, Australia Ampersand Full time

    **Duration**:5 months **Pay rate**: $35 / hour + super **Location**:Newcastle/Office based role **Primary purpose of the role**: You will be expected to independently deal with client matters that may include transactions for clients, manage individual client caseloads and have a strong understanding of when to escalate a matter to the Senior CSOs and/or...