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Community of Support Team Leader

5 months ago

West Melbourne, Australia The Salvation Army Full time

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Flagstaff and The Open Door residential facilities are a program within Homelessness Melbourne Metro and operate 24hrs a day, 7 days a week. The main priority group is men experiencing homelessness who have high needs, complexity or vulnerability.

Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

About the role

We are seeking a value-driven Community of Support Team Leader to be part of a collaborative community support team at Flagstaff and The Open Door. You will provide accommodation & community support to men experiencing homelessness who have high needs, complexity or vulnerability. We are currently seeking a Team Leader to be part of a collaborative community support team at Flagstaff and The Open Door. The two sites provides accommodation & community support to men experiencing homelessness who have high and complex needs.

The primary hours for the role is from 12pm - 8pm, with occasional hours required between 8am - 4pm.

You will successfully
- Ensures Trauma informed, strengths based, client centred practice principles underpin practice
- Community supports designed to strengthen capacity for meaningful engagement and social cooperation within the residential communities are provided by staff
- Leads others to optimal individual and team performance; recognises good performance and addresses poor performance
- Develop an annual Program Action plan for the service that is consistent with the Victorian Homelessness Strategic Plan and vision
- Facilitate staff meetings on a monthly basis including meeting documentation, Agenda and AIR
- Represent TSA at forums, information sessions and briefings as required
- Representing Community Support in the relevant quality improvement meetings
- Participate in Homelessness Melbourne Metro Residential Service Team meetings and planning workshops

This is a permanent full-time position, based in Flagstaff, VIC. Salary and conditions are in accordance with SCHADS Level 6.

You will have
- Degree Qualification in Community Development, Social Work or a related discipline
- Relevant experience in the social service sector and in supervision of staff
- An appreciation of and the ability and willingness to promote and support the values and ethos of The Salvation Army
- Advanced Written and Oral Communication Skills
- Ability to think strategically
- Critical thinking / Problem solving - often within short timeframes
- Use of de-escalation / crisis communication skills to reduce high conflict situations
- Advanced organisational and administrative skills
- Ability and understanding of supporting staff exposed to distressing traumatic situations
- A National police record check and Working with Children’s Check is required
- Drivers Licence
- Verification of full vaccination status as per State Government COVID guidelines

What we offer
- Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.