Justice Officer Team Leader

3 months ago

Melbourne, Australia Department of Justice and Community Safety Full time

Utilise your expertise to provide support and advice to the Justice Services branch in North West Metro
- A Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service for 15 months
- VPS Grade 3: $76,817 - $93,274 plus superannuation.

**About the Business Unit**:
Located across the NWMA are fourteen non-custodial locations in the Melbourne CBD, Broadmeadows, Coolaroo, Reservoir, South Morang, Melton, Sunshine, Werribee, Derrimut, Laverton, Tullamarine and Thomastown, plus the Neighbourhood Justice Centre in Collingwood, and the Court Services Unit at the Melbourne Magistrates Court. There are four youth justice office locations in Broadmeadows, Reservoir, Werribee and Sunshine. There are three maximum security prisons - Dame Phyllis Frost Centre, Melbourne Assessment Prison and the Metropolitan Remand Centre, as well as the minimum-security Judy Lazarus Transition Centre.
You will work across three different locations - Broadmeadows, Coolaroo and Tullamarine.
**About the Role**:
The Justice Officer Team Leader will monitor service delivery standards, identify service delivery issues and recommend appropriate and timely solutions to those problems.
**Some of your duties will include**:

- Supervising a team of administrative staff to ensure effective delivery of operational support, administrative and clients services, including routine supervision, performance planning, training needs analysis and mentoring as appropriate
- Ability to provide and demonstrate positive leadership and direction in a high-capacity front counter environment, ensuring that the level of service and hospitality exhibited towards the Departments clients and fellow employees, are consistently delivers at the highest level of professionalism, & customer service excellence
- Ensuring that Justice Officer resources are deployed to meet operational demands and a flexible and cooperative approach is taken to addressing competing service demand needs.

To learn more about this role before applying, please read the attached position description.
- The ability to lead a team, promoting growth and development of staff
- An openness to new ideas and approaches while offering own opinions, making suggestions and maintaining discipline in keeping to work planned or assigned
- The ability to recognise own emotional responses to a range of people or events, and the impact these can have on others while recognising that problems or challenges are a normal part of working and actions can be taken to manage them.
- Proficient use of Microsoft Office Suite.

**Qualifications/Requirements**:

- A drivers licence is preferable as you will be expected to work between three different locations - Broadmeadows, Tullamarine and Coolaroo

**How to Apply**:
**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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