Community Engagement Team Leader

5 months ago


West Melbourne, Australia The Salvation Army Full time

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Are you passionate about supporting your community?

About the role

We are seeking a dedicated Community Engagement Team Leader You will provide a range of Community Engagement Programs aimed at supporting people experiencing homelessness reach their full potential. Additionally, you will work across Flagstaff and The Open Door residential services to provide short-term accommodation and support for single men aged over 18 years experiencing homelessness.

Responsibilities include
- Promote workplace culture of co-operation and accountability
- Risk management strategies are implemented, risks monitored, and any incidents are acted on promptly
- Current trends in Community Engagement & homelessness contribute to the continuous improvement of service delivery
- Capability development plans implemented for team to improve service delivery
- Focus team to maintain high level of awareness of sector issues
- Fosters a culture of a Rights Based Approach for client dignity and excellence in service delivery

This is a permanent full-time position, based in Flagstaff and North Melbourne, VIC. Salary and conditions are in accordance with SCHADS Level 6 Award.

You will have
- Degree Qualification in Community Development, Social Work or related
- Relevant experience in the Social Service sector
- Relevant experience in the supervision of staff
- Advanced Written and Oral Communication Skills
- Ability to think strategically
- Use of crisis communication skills to reduce high conflict situations
- Advanced organisational and administrative skills
- The ability to support staff exposed to traumatic situations
- An Employee Working with Children’s Check
- Participation in On Call Roster
- A Valid Driver's Licence
- A full Covid Vaccination

Benefits of working at The Salvation Army
- We offer our eligible employees NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Flexible working conditions
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_



  • West Melbourne, Australia The Salvation Army Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...


  • Melbourne, Australia Customer Engagement Centre Full time

    As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job DescriptionAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key ResponsibilitiesReporting to the Customer Engagement Centre Team Leader, you will:Demonstrate a superior customer service capability...


  • Melbourne, Victoria, Australia People2People Full time

    Senior Communications and Engagement Leader – A Strategic RoleWe are working with a public sector client to find a Senior Communications and Engagement Leader who can drive evidence-based communication plans and campaigns.This role involves building strong client relationships, leading project management efforts, and overseeing the delivery and evaluation...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Join our Customer Engagement Centre as a Customer Engagement Associate and be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey in line with Metricon Homes' mission and values.As a key member of our team, you will report to the Senior Customer Engagement...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    We are seeking a highly skilled CUSTOMER ENGAGEMENT PROFESSIONAL to join our team at the Customer Engagement Centre.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to internal stakeholders across all business units.Key Responsibilities:Provide superior customer service,...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job Summary:We are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key Responsibilities:•...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    OverviewMetricon Homes is committed to delivering exceptional customer experiences. As the first point of contact for our national business, you will play a critical role in supporting internal stakeholders across all business units and assisting with the customer journey.


  • Melbourne, Australia Parks Victoria Full time

    Location: Melbourne | CBD Job type: Full time / Ongoing Organisation: Parks Victoria **Salary**: $128,196 - $179,489 Occupation: Communications, Marketing and Media Reference: VG/HCE/12474 We are seeking a passionate and strategic leader to join Parks Victoria as Head of Communications & Engagement. - Opportunity to undertake a senior and influential...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    About the RoleThis role is a key position within our Customer Engagement Centre, supporting internal stakeholders across all business units and assisting with the customer journey. Reporting to the Senior Customer Engagement Associate, you will be responsible for:Providing superior customer service capabilities, prioritizing the customer experience at all...


  • Melbourne, Australia Grill'd Full time

    **Grill’d Healthy Burgers** is an innovative, dynamic brand with a simple aim: to make burgers that taste good but are also good for you. Grill’d opened its first restaurant in Hawthorn, Victoria, in 2004 and now operates with over 170 restaurants across Australia. Our burger revolution is sweeping the nation, and we have ambitious growth plans. The...


  • West Melbourne, Australia Australian Red Cross Lifeblood Full time

    Lead through coaching, mentoring and development Permanent Full-time opportunity Located at Melbourne Processing Centre, West Melbourne This is your opportunity to find a life-giving purpose **As an organisation our purpose is simple**: to give life. It’s at the centre of everything we do. As part of the Lifeblood team, you’ll have the opportunity to...


  • Melbourne, Victoria, Australia Invocare Full time

    About InvoCare:We pride ourselves on a compassionate approach, innovative services, and a commitment to excellence in supporting families during challenging times.This role plays a crucial part in developing local marketing plans in collaboration with regional leaders. As the face of InvoCare in the community, you will build strong relationships with local...


  • Melbourne, Victoria, Australia Michael Page Full time

    About the RoleWe are seeking an experienced Community Engagement Specialist to join our team at Michael Page. This is a unique opportunity to work in a dynamic and collaborative environment, supporting membership acquisition and retention.Key ResponsibilitiesDevelop and implement strategies to enhance engagement with members through digital tools, data...


  • Melbourne, Victoria, Australia abc Full time

    As a creative leader with an analytical eye, you will be responsible for driving the strategic direction of 774 ABC Radio Melbourne. Your expertise in influencing and directing complex stakeholder environments will ensure the delivery of compelling content that engages and builds audiences.About the RoleManage program direction through content selection,...


  • Melbourne, Australia Ampersand Full time

    **Dynamic financial services organisation**: - **Newly created internal communications business partner opportunity**: - **Lucrative salary package + 20% bonus + benefits** Highly regarded, dynamic financial services organisation is seeking a passionate and capable Internal Communications and Engagement Manager to join their collaborative Employee...


  • West Perth, Australia Royal Automobile Club of WA Full time

    Join RAC, Western Australia's most iconic and trusted organization - Play a vital role in shaping safe, sustainable, and connected communities. - Full time | Perm position | WFH & West Perth - With over 1.2 million members RAC is WA’s most iconic and trusted organisation. We are a purpose led member organisation striving to create greater value for our...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    About UsMetricon Homes is a leading Australian home builder with a reputation for delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and support to our customers.


  • Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Utilise your knowledge and experience to provide support to Consumer Affairs Victoria - Ongoing, Full-Time Opportunity to work with a passionate team in the Victorian Public Service - VPS Grade 4: $105,479 - $127,621, plus superannuation. This is an Aboriginal Designated Position, classified under 'special measures' of section 12 of the Equal Opportunity...


  • Melbourne, Victoria, Australia Darebin City Council Full time

    About UsDarebin City Council is a progressive leader in Local Government, passionate about social inclusion, sustainability, engagement and service excellence. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of the community we serve.Role OverviewWe are seeking an experienced Communications Advisor...