Team Leader Business Support

3 months ago

Melbourne, Australia Department of Transport and Planning Full time

Location: Melbourne | Parkville

Job type: Full Time - Fixed Term

Organisation: Department of Transport and Planning

**Salary**: $109,730 - $132,764

Occupation: Strategic Management

Reference: 5584

**About the Role**

**This is a Fixed Term Position until 31 December 2025**

The Team Leader, Business Support leads a team of Coordinators and Officers across all regions, ensuring effective support for operational delivery. Reporting to the Senior Manager, this role is part of the Wider Leadership Group, fostering strong relationships with operational teams, clients, partners, and DTP departments. Key responsibilities include overseeing business support services, managing the team, and driving strategic initiatives and process improvements. The role also involves reviewing procedures, providing expert advice, and liaising with stakeholders to ensure positive outcomes. Strong interpersonal and stakeholder management skills are essential.

**To access the Position Description, **please click here.**

**Position Outcomes / Accountabilities**
- Oversee delivery of effective business support to SRS operational teams and ensure compliance with policies and procedures.
- Provide and coordinate administrative services, including document preparation, event management, and follow-up on actions.
- Build strong relationships with stakeholders and manage sensitive or confidential enquiries related to SRS activities.
- Lead process reviews and implement improvements, fostering innovation and continuous improvement in business operations.
- Provide leadership and support to the Business Support team, promoting engagement, collaboration, and safe, flexible working.

**_ Key Selection Criteria_**

The Department of Transport and Planning is seeking a skilled Team Leader, Business Support to manage a dynamic team of coordinators and officers. In this role, you will oversee the delivery of effective business support across regions, ensuring compliance with established policies and procedures. Reporting to the Senior Manager, you will build strong relationships with internal teams, stakeholders, and partners to support the department's strategic objectives.

Key responsibilities include managing the business support team, coordinating administrative services, and driving process improvements to enhance operational efficiency. You will be responsible for reviewing and implementing new procedures, providing expert advice on business processes, and overseeing key projects.

This is an excellent opportunity for an experienced leader to drive innovation and improvement in a fast-paced environment while fostering a positive and collaborative team culture.

**_ Personal Attributes_**

**Qualifications and Experience**

**Mandatory**- _At least five years’ experience in a similar or comparable role supporting a blue collar or operational business, preferably in a government/public service context._
- _At least five years’ demonstrated people management experience - preferably managing remote teams._
- Driver’s License
- Ability and willingness to travel and work across locations within metropolitan and regional Victoria.

**Desirable**- _A relevant Business or Administration certificate or diploma, or other relevant tertiary qualification._

**What we offer**
- Meaningful work making Victorian communities more accessible and liveable
- Professional growth and development opportunities across the department and the wider Victorian Public Services
- A hybrid working model focused on collaboration and teamwork
- Optimal work-life balance initiatives including flexible working arrangements
- Opportunity to work across multiple urban and suburban hubs
- We prioritise the development of a safe and inclusive culture

**Culture Value**

We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

**How to Apply**

Click the ‘**Apply**’ button and you'll be redirected to a new platform and create an account.

If have any issues, **click here** for Quick Reference Guide on how to apply.

Applications close **11.59pm on** _Thursday, _**_3rd of October 2024_**.

  • Clinical Team Leader

    7 days ago

    Melbourne, Victoria, Australia HealthcareLink Support Full time

    Job Title: Clinical Team Leader - Speech Pathology SpecialistWe are seeking a highly motivated and experienced Senior Speech Pathologist to join our team as a Clinical Team Leader. This is an excellent opportunity for a dedicated professional who wants to take their career to the next level.About the Role:As a Clinical Team Leader, you will be responsible...

  • Senior Speech Pathologist Leader for HealthcareLink Support

    1 month ago

    Melbourne, Victoria, Australia HealthcareLink Support Full time

    About the RoleThis position offers the opportunity to work as a Senior Speech Pathologist Team Leader with HealthcareLink Support, providing clinical leadership and expertise in speech pathology services.Responsibilities include conducting comprehensive health and injury assessments, assessing and treating clients to carry out community-based rehabilitation...

  • Executive Assistant/business Support Team Leader

    6 months ago

    Melbourne City Centre, Australia ANZPAA Full time

    An exciting opportunity is available to join the Office of the CEO at the Australia New Zealand Policing Advisory Agency (ANZPAA) as an Executive Assistant/Business Support Team Leader. POSITION DESCRIPTION The Executive Assistant/Business Support Team Leader provides high level executive support to the Chief Executive Officer, including acting as the CEO's...

  • Support Team Leader

    6 months ago

    Melbourne, Australia Axsys Full time

    Hi! And thanks for stopping by! - We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...

  • Support Team Leader

    6 months ago

    Melbourne, Australia MYOB Full time

    Hi! And thanks for stopping by! We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...

  • Operations Manager

    6 months ago

    Melbourne, Australia Universal Business Team Full time

    The Company Our client is the leading provider of sustainable heating and hot water solutions to the commercial market in Australia. Their success is built on a holistic approach that comes from a thorough understanding of their clients and industry, as well as close to 100 years of being in business. The Role This role is pivotal to driving operational...

  • IT Support Team Leader

    6 months ago

    Melbourne, Australia Melbourne and Olympic Parks Full time

    About the role We are looking for an IT Support Team Leader to join our Technology team. The IT Support Team Leader will provide leadership and guidance to the IT support team while actively participating in Level 1, 2, and 3 support for all internal systems. The Team Leader ensures that service requests and incidents are resolved within agreed SLAs,...

  • Central Support Team Leader

    6 months ago

    Melbourne, Australia Allens Full time

    Your role The Central Support Team Leader leads a small team to facilitate the day-to-day delivery of high quality operational support services within Central Support. The role of the Central Support Team Leader is to ensure the delivery of consistent high quality standards, that standard processes are implemented, and opportunities to improve processes...

  • Support Team Leader

    6 months ago

    Melbourne, Australia Axsys Full time

    Hi! And thanks for stopping by! - We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...

  • Team Leader

    6 days ago

    Melbourne, Australia Sarina Russo Full time

    Location: - Melbourne - Sarina Russo Job Access is one of Australia's leading employment services providers, and is also one of the largest Self Employment Assistance (SEA) providers across Australia, located in Queensland, Victoria, South Australia and New South Wales! We are one of the longest established providers having assisted in creating over 16,000...

  • Support Team Leader

    6 months ago

    Melbourne, Australia MYOB Full time

    Hi! And thanks for stopping by! We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...

  • People Support Team Leader

    7 months ago

    West Melbourne, Australia Australian Red Cross Lifeblood Full time

    Lead through coaching, mentoring and development Permanent Full-time opportunity Located at Melbourne Processing Centre, West Melbourne This is your opportunity to find a life-giving purpose **As an organisation our purpose is simple**: to give life. It’s at the centre of everything we do. As part of the Lifeblood team, you’ll have the opportunity to...

  • Marketing Manager

    8 months ago

    Melbourne, Australia Universal Business Team Full time

    The Company TKV provides comprehensive track and undercarriage solutions to owners and operators of fleets of tracked machinery throughout Australia. They take pride in their ability to support business owners and operators by offering undercarriage maintenance solutions efficiently and confidently, reducing downtime, frustration, and missed...

  • Team Leader, Business Services

    3 months ago

    Melbourne, Australia Level Crossing Removal Project Full time

    Location: Melbourne | CBD Job type: Full Time - Fixed Term Organisation: Level Crossing Removal Project **Salary**: $109,730 - $132,764 Occupation: Facilities Management Reference: 5160 **About the role** Our Employee Experience team are looking for a **Team Leader, Business Services & Facilities** with skills in managing multiple tasks with ease to...

  • Team Leader

    2 months ago

    Melbourne, Australia Liberty Financial Group Full time

    The opportunity We are looking for a highly motivated and experienced Operations Team Leader. You will manage and develop an Operations Support team who is responsible for providing optimum service to customers and facilitating new business, whilst championing the brand and delivering fuss free engagement! You’ll work closely with our lending...

  • Customer Service and Sales

    6 months ago

    Melbourne, Australia Universal Business Team Full time

    The Company As a trusted supplier in Australia, Packline specialize in providing top-quality packaging equipment tailored to meet the rigorous standards of the transport and storage industries. Their innovative products are designed to reduce costs, boost productivity, ensure workplace safety, and promote environmental responsibility. Operating...

  • HR Business Partner

    6 months ago

    Melbourne, Australia Melbourne Business School Full time

    **Key HR role with one of Australia's leading MBA providers**: - **Enjoy flexible working arrangements and attractive employee benefits**: - **Based in convenient Carlton with a hybrid work model** **About Us** At Melbourne Business School (MBS) our purpose is to unleash ideas and leaders for a sustainable future. Our vision is to be among the top-ranked...

  • Team Leader

    3 months ago

    Melbourne, Australia Symmetry Human Resources Group Pty Ltd Full time

    Exciting Opportunity: Become a Team Leader at Our New Contact Centre in Melbourne! Join Us on the Ground Floor! We're launching a brand-new Contact Centre in Melbourne, leading the way in Business Process Management (BPM) for Fortune 500 and FTSE 100 companies. Be part of something special from the very beginning!Role: Team LeaderDepartment: OperationsWhat...

  • Team Leader

    6 months ago

    Melbourne, Australia Probe CX Full time

    **About the Role** We have an exciting opportunity for a passionate leader to coach, manage, and support a small team of Customer Service Specialists. This role is perfect for someone who is dedicated to leading and developing teams while driving business outcomes. As the Team Leader, you will be responsible for the management of team performance and...

  • Warehouse Manager

    6 months ago

    Melbourne, Australia Universal Business Team Full time

    The Company As a trusted supplier in Australia, Packline specialize in providing top-quality packaging equipment tailored to meet the rigorous standards of the transport and storage industries. Their innovative products are designed to reduce costs, boost productivity, ensure workplace safety, and promote environmental responsibility. Operating...