Key Account Manager

3 weeks ago

Sydney Central Business District, Australia Compass Group Full time

**Interviews commencing immediately**:

- **New Year - New Career**:

- **A premium brand that will appreciate your dedication to service excellence**

**Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events, corporate cocktail parties to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences.**

We are currently recruiting for an experienced and passionate full time **Key Account Manager** to join one of our global finance clients based in the Sydney CBD. This role will encompass operational and commercial management across both Sydney and Melbourne and will see you leading our high performing Food and Beverage and Guest services teams. This is a role for a focused and motivated manager to work in close partnership with our client, meeting the service and delivery standards required across the business.

**Key responsibilities**
- Communicate and work collaboratively with the client on all aspects of delivering a quality service
- Confident communicator with effective relationship building skills
- Thorough understanding & awareness of all contractual obligations
- Closely monitor client feedback through survey results & implement corrective strategies where required
- Positively influence change with stakeholders on different levels
- Developing leadership and employee capability, while fostering a high-performance culture through continuous improvement and innovation
- Catering at a high level for events and functions (internal and external stakeholders)
- Develop & implement strategies for improving the delivery of quality products & services
- Optimise profit & achieve improved & sustainable business results
- Monthly financial & budgetary reporting, and identify opportunities to streamline business needs

**About You**:

- Demonstrated experience in a similar role / multi-site management experience
- Minimum 5 years Hospitality leadership experience
- Strong commercial acumen with the ability to manage a budget
- Excellent communication and personal skills, evidence of building successful business relationships at senior executive level
- Strong and decisive leadership skills with ability to build effective, engaged, and motivated teams
- In depth understanding of Occupational Health, Safety and Environment
- Hospitality or Business qualifications well regarded

**Our Benefits**

As a Manager with Compass Group, you will have the support, infrastructure, systems, and processes that you would expect from a global organisation. As an employer of choice, we have an attractive benefits program including a competitive salary and incentive scheme, recognition programs and company discounts. If you’re looking for a career where you set the standard for personal advancement, then Compass Group is for you. Working together, we will continue to experience success as the industry’s best.

Continue your career growth with the company who values your contribution. **Respect. Growth. Teamwork.

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