Customer Experience Associate
2 months ago
Are you looking for a new adventure in the tech industry?
Look no further
Join us at Tech Mahindra as a Customer Support Associate and be part of Australia's largest telecom player
But wait, there's more What's in it for YOU?
- Flexible working arrangement from home and office*
- Competitive salary + Super + Penalty rates
- An attractive rewards and incentive program
- Internal career progression opportunities across several industries & technologies
- Discounted private health insurance, Gym Memberships
- Modern office with facilities in the heart of the Fortitude Valley.
- Diverse, supportive & inclusive workforce
As a Customer Support Associate, you will be assisting customers over the phone with faults and account queries. But don't worry, our well-resourced environment will provide you with the tools & opportunities you need to develop customer-focused skills, enhance your knowledge of Australia’s telecom industry, and upskill in industry-standard software platforms.
In the first 3 months of the role, YOU will be required to have availability from 9am - 7pm for training (Mon-Fri) and 9am - 8pm for “On the Job Training” (Mon-Sun). Following “On the Job Training”, you will be working from Office / Home (38 hours a week), on a rotating roster between 7 AM - 11 PM for any 5 days of the week between Monday to Sunday.
And did we mention that you will be part of a team that has Australia's most talented & dynamic customer service professionals? Sounds like a fun and caring team, right?
Don't hesitate, send in your resume to have a confidential discussion.
Tech Mahindra: Connected World, Connected Experiences. Let's make a difference from day one
**Job Types**: Full-time, Permanent
**Salary**: $55,000.00 - $60,000.00 per year
Schedule:
- 8 hour shift
- Shift work
Supplemental pay types:
- Penalty rates
- Performance bonus
Ability to commute/relocate:
- Brisbane, QLD: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)
Work Location: In person
Application Deadline: 25/08/2023
Expected Start Date: 11/09/2023
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