Customer Service Associate
2 weeks ago
Do you have passion to solve customer problems? Do you consider yourself to be a great communicator and problem solver?
Then, Join us at Innovhut as a **Customer Support Associate** and be part of Australia's largest telecom
This opportunity offers more than salary and you should look forward to more
- Flexible working arrangement from home and office*
- Competitive salary + Super + Penalty rates
- An attractive rewards and incentive program
- Long term career progression opportunities across industries & technologies
- Discounted private health insurance, Gym Memberships etc..
- Modern office with facilities in the heart of the Brisbane CBD
- Diverse, supportive & inclusive workforce
As a Customer Support Associate (CSA), you will be managing and assisting customers over the phone with faults and account queries. But don't worry, our well-resourced environment will provide you with the tools & opportunities you need to develop customer-focused skills, enhance your knowledge of Australia’s telecom industry, and upskill in industry-standard software platforms.
Our team is one of most energetic, diverse, dynamic and talented customer service professionals. We make work fun and customers our advocates. Why don’t you try and experience it yourself?
During the first 3 months of the role, you will be required to have availability from 9am - 7pm for training (Mon-Fri) and 9am - 8pm for “On the Job Training” (Mon-Sun). Following “On the Job Training”, you will be working from Office / Home (38 hours a week), on a rotating roster between 7 AM - 11 PM for any 5 days of the week between Monday to Sunday.
Don't hesitate, send in your resume to have a confidential discussion.
**Innovhut** **:Opportunities meet talent**
At Innovhut, we celebrate and advocate diversity, inclusion and equality. Our belief is that that bringing together diversity of thoughts, perspectives and expression coupled with inclusion and equality is key to building the best team and company. Even if you think that you don’t quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you
**Salary**: $50,000.00 - $56,000.00 per year
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Shift work
Ability to commute/relocate:
- Brisbane, QLD: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service (preferred)
- Inbound call centre (preferred)
- Outbound call centre (preferred)
Work Authorisation:
- Australia (required)
Work Location: One location
Expected Start Date: 03/07/2023
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