Seq Service Manager

4 weeks ago

Brisbane, Australia Komatsu Full time

Continuously develop your skills and grow with the company
- Recognition, awards and fantastic employee benefits program
- Make a real impact and be a part of a values-driven organization

Are you ready to join the Komatsu team and help empower a sustainable future? We have an exciting opportunity for a Service Manager in our South East Queensland region, where you'll have the chance to lead and manage our Brisbane and Sunshine Coast Service Departments. With a focus on safety, productivity, and customer service, you'll play a crucial role in ensuring our operations run smoothly and efficiently.

**The Opportunity**:
As a Service Manager, you'll have the opportunity to work with cutting-edge technology and be part of a team dedicated to building partnerships and creating value for society, customers, and other stakeholders. You'll also have access to a wide range of benefits, including paid parental leave, discounts on technology products, and a comprehensive employee assistance program.

This is a Monday to Friday role located in Wacol, and it's perfect for someone with leadership and team-building skills, a good understanding of how a service department operates, and a customer service-oriented mindset. If you're passionate about continuous improvement, have a strong business acumen, and are excited about the opportunity to help enhance the revenue and profitability of the region, we want to hear from you

**Komatsu benefits**:

- ** Paid Parental Leave**:12 weeks of paid primary carer parental leave
- ** Technology**: Discounts on Apple, Dell, Lenovo, and Microsoft products
- ** Financial**:Komatsu Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role, Income Protection options available
- ** Career**:recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III courses
- ** Health**:Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- ** Cars, Home & Hardware**:Discounts with Mercedes-Benz, Toyota, Hirepool, and Orix
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus

**Your Knowledge, Skills, and Abilities**:

- Strong leadership and team building abilities
- Trade background and heavy earthmoving industry experience essential
- In-depth understanding of service department operations
- Familiarity with warranty guidelines and processes
- Financial acumen and drive for continuous improvement
- Strong business acumen and ability to identify revenue-enhancing opportunities
- Experience in after-sales marketing and Service Department management (favorable)
- _**Are you Komatsu?**
- Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth._

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