Client Development Manager

4 weeks ago

Melbourne, Australia AIA Full time

At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

Your opportunity:
We are sourcing two Client Development Manager (CDM) to act as key members of our Group Distribution Corporate team at AIA. Reporting to the Manager - Corporate Relations, these positions can be based in either Sydney or Melbourne. As a Client Development Manager, you will contribute to the achievement of revenue and profit targets, increased premium flow and profitability for AIA corporate insurance business. You will do this by managing and maintaining Broker/Partner relationships and contributing to the formulation, negotiation and implementation of strategic sustainable enhancements to current benefit designs for schemes within the team’s portfolio.

To do this successfully you will:

- Contribute to the strategy definition and implementation for brokers and partners within the team’s portfolio, ensuring all internal stakeholders are engaged, to achieve profitability and retention targets with clients.
- Work with a dedicated panel of brokers and partners to identify opportunities for enhancements to current benefit designs on scheme in order to increase sustainability, premium flow and profitability.
- Identify, make recommendations for, and play a key role in the implementation for process, product and service improvements within the corporate portfolio.
- Contribute to the best-in-class service delivery and relationship management through promoting AIA’s corporate proposition including AIA Vitality and wellbeing support services and program benefits to the Employer and their workforce.
- Manage and lead all scheme renewal activities, with a focus on the promoting the value of AIA’s proposition and renewal presentation.
- Proactive development and maintenance of day-to-day relationships with Broker/Partners panel within the team’s portfolio.
- Work closely on a daily basis with the operations team, representing the Broker/Partners voice and working in partnership to ensure we are delivering on our promises.
- Demonstrated experience working within the life insurance/superannuation industry
- Tertiary qualified in a related discipline preferred.
- A deep understanding of the drivers of life insurance and knowledge of the Acts and legislation that govern the industry.
- Excellent communication, negotiation and relationship skills
- Good commercial acumen
- The proven ability to network and build strong client relationships
- The ability to represent AIA externally
- High level skills in the use of Microsoft Office

Why choose AIA:
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
- Access our training and development to build on your current skills
- Career development through internal mobility opportunities
- Work for a business helping millions of Australians and make a difference to someone’s life everyday
- Access additional leave days a year to recharge and refresh yourself
- Enjoy wonderful Health and Wellbeing initiatives that support you
- Work with supportive and inclusive managers
- Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality - the world’s leading science-backed wellbeing program - we’ve started a movement to make Australia the healthiest, best protected nation in the world. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific - it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives.

AIA is different. Are you?

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