Investigations Triage Lead

1 month ago

Sydney, Australia Commonwealth Bank of Australia Full time

Investigations Triage Lead

Group Investigations plays an important role in protecting the reputation and integrity of the Group. This role predominantly supports the Group's Internal Fraud, Serious Misconduct and Insider risk management via a variety of interesting and challenging projects and operational activities.

As an Investigations Triage Lead, you will play an integral role in helping manage the internal fraud and insider risk investigations program for the Group, so that we on-board matters in a professional and timely manner, ensuring our end-to-end process is aligned to the CBA Investigation Principles guideline as we operationalise a continual learning program for the team.

**yourself in our team**:
Group Investigations is responsible for the prevention, detection and response to Internal Fraud, Serious Misconduct and Insider Risks, involving employees, contractors or suppliers. We secure and protect the Group, customers and communities by:
Proactively detecting high risk activity involving internal employees, contractors or suppliers exposing the Group to insider risks, or causing malicious behaviour or activity, including internal fraud, serious misconduct and data exfiltration.

Investigate matters of internal fraud, serious misconduct and insider risks.

Lead and drive the insider risk program across the group.

Internal Fraud Risk Stewardship accountability.

Collaborate and work in partnership with operational teams and external agencies to ensure insider risks and internal fraud risks are managed effectively.

Educate employees and business units on emerging trends, threats and risks of internal fraud, misconduct or insider risk.

Participate actively as a leading member within the industry.

**On any given day you will**:

- Triage all reactive matters received into Group Investigations and on-board for investigation, where appropriate.
- Develop thematics on reactive matters onboarded to provide input in the GI outreach and educational program.
- Manage and maintain all communication channels which provide education and awareness over our service offering and how to report matters (e.g One.CBA).
- Assist line management in conducting investigation debriefs, ensuring actions are completed.
- Report and maintain oversight over law enforcement and criminal prosecution activity.
- Work in partnership with line management and team colleagues, fostering collaborative relationships with peers and business stakeholders.
- Identify continuous improvement opportunities to improve efficiency and achievement of business outcomes.
- Contribute to reducing the potential impact of current and emerging fraud, financial crime and insider risks.

**From here you'll go**

You'll have a highly valued and visible role. With exposure to complex matters and a variety of stakeholders across the business. From here, the opportunities are endless.

**We're interested in hearing from people who have**
- Strong passion for securing and protecting the Group, our customer and Shareholders from malicious activity.
- Experience in intelligence, prevention, detection of internal fraud or insider risk activity.
- The ability to analyse complex data and operate a curious and compliant mindset.
- Proven ability to use, or quickly learn to use, relevant platforms or systems.
- Critical thinking, research, data analysis, strong written and verbal communication.
- High integrity, living and breathing our values; Care, Courage and Commitment.
- Demonstrate an ability to prioritise workload effectively and call out any potential delay.
- Demonstrate a willingness and ability to work unsupervised under challenging deadlines.
- Demonstrate stakeholder management and have a clear understanding of internal fraud and insider risk detection.
- Ability to identify and escalate risks and issues to management and stakeholders.
- Play a pivotal role in driving a fun and positive team culture.

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Advertising End Date: 13/05/2024

Job ID REQ209473

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