Knowledge Management Lead- Legal Operations

3 months ago

Melbourne, Australia CSL Full time

**The Opportunity**:
This is a Manager level role. Reporting to the Global Head Legal Operations, you will develop and implement strategies to capture, manage, and share legal knowledge across the organization. Your role will ensure that our legal team operates efficiently and remains up to date with the latest legal trends, technologies, and best practices.

**The Role**:
As the Knowledge Management Lead, you ensure that the legal department's collective knowledge, expertise, and best practices are captured, organized, and made accessible. You will foster a culture of knowledge-sharing, ensuring that legal professionals and business stakeholders can quickly access the information they need, thereby driving efficiency, consistency, and collaboration across the department.

**Responsibilities**:

- Establish operational plans for knowledge management and lead large, complex project initiatives
- Drive the strategy of the Inhouse Legal University and implement educational programs to enhance the legal team's knowledge and use of knowledge management tools
- Develop and maintain a comprehensive knowledge management system for the legal department
- Advocate for the value of knowledge management within the department and broader organization
- Foster a culture of knowledge-sharing and collaboration within the legal department
- Stay up to date with legal industry developments and integrate relevant information into the knowledge base
- Oversee the capture of tacit knowledge and conversion into explicit resources, such as knowledge articles, documents, and procedures
- Collaborate with legal professionals and business leaders to identify knowledge gaps and create content to address these needs
- Collaborate with I&T and tech teams to ensure the integration of knowledge management tools and platforms within the department
- Stay updated on emerging technologies in the knowledge management space and assess their potential applicability
- Monitor and evaluate the effectiveness of knowledge management initiatives and make data-driven improvement decisions
- Engage with multiple departmental teams and stakeholders to gather feedback on the knowledge management system, identifying areas for improvement or expansion
- Develop and maintain guidelines, protocols, and best practices for knowledge contribution and retrieval
- Promote a culture of knowledge sharing and continuous learning within the department
- Continuously research and explore new and innovative ways to enhance knowledge management capabilities and improve user experience

**Your skills and experience**:

- Bachelor's degree in Law, Information Management, or related field. A Juris Doctor or equivalent is preferred
- Experience with knowledge management software and collaborative tools
- Experience in the pharmaceutical, biotech or medical device industry preferred
- 7+ years of experience managing knowledge management initiatives in a corporate legal environment
- Experience with legal processes and terminology
- Strong leadership and strategic planning skills
- International travel up to 10% may be required

**Our Benefits**:
CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

**About CSL Behring**:
CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring.

**We want CSL to reflect the world around us**:
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

**Do work that matters at CSL Behring**:

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