Business Services Administrator

5 months ago

Preston, Australia Community Solutions Full time

**Full-time Permanent Front of House / Reception Role in Preston, VIC**:

- ** Increase your take-home pay with Salary Packaging**

**About Us**

**Community Solutions Group** makes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the employment, education, wellbeing and independence of individuals, families and communities across Queensland, Victoria and South Australia.

**Community Solutions Group** are part of **Endeavour Foundation**, one of Australia’s largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are Fostering a diverse and inclusive culture is at the heart of everything we do and getting it right goes hand in hand with living our organisational values and our purpose of making possibilities a reality.

**About the role**

This position is based on our Front Desk in our Preston VIC office but reporting to the Business Services Team Leader in Bokarina (QLD). The position involves scheduling appointments and reminders for Psychology clients, conducting appointment reminders, onboarding paperwork, adding clients to the client database, recording attendance, compiling invoices and assisting Psychologists with service enquiries.

**Other duties include**:

- Providing a friendly and welcoming first point of contact and support for both internal and external clients via the telephone
- Support the wider NDIS Administration team in all workloads and activities
- Maintain a centralised customer spreadsheet and ensure data entry is accurate and up to date
- Preparation of service agreements and all relevant on boarding documents
- Monitor and follow up all outstanding documents
- Providing general front of house and office support to the clinical teams at the Preston site

**About You**
- Experience working in a reception environment, ideally with a Health Practice
- Previous high level administrative experience from a similar fast paced role
- Demonstrated ability to plan, organise and prioritise work in an environment with multiple and conflicting demands
- Ability to draft and format complex written documents
- A self-motivated problem solver who can work both independently and in a team
- Accuracy and attention to detail
- Intermediate competency in Microsoft packages including Outlook, Outlook Calendar, Word and Excel.
- DAX experience an advantage

**Benefits and Perks**
- Package up to **$15,900 **of your annual salary tax free, and additional **$2,650** for meal and entertainment expenses.
- Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs.
- Discounts on Corporate Private Health Insurances, Select Kia Vehicles, Solar Packages (QLD only) and appliances.
- Supportive Induction and Learning Opportunities
- Employee Assistance Program.
- Reward and Recognition Program.

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