He Course Administrator

4 weeks ago

Preston, Australia Melbourne Polytechnic Full time

**POSITION NUMBER**

3913
- **DEPARTMENT**

Higher Education
- **ROLE TYPE**

Non-teaching
- **JOB TYPE**

Full time
- **CONTRACT**

Ongoing
- **LOCATION**

Preston
- **APPLICATIONS CLOSE**

31 October 2024**HE COURSE ADMINISTRATOR**:

- **Annual Salary $59,804 - $64,577**:

- **Delivered high-level administrative support for Higher Education programs, ensuring policy implementation and maintaining confidentiality in all dealings.**:

- **Melbourne Polytechnic offer Flexible Working, this role is based out of our Preston Campus. We are close to public transport and provide secure onsite parking, onsite Café & restaurant with a gym facility, hair salon & we are only a 2 minute walk to Preston market.**

**About the Organisation**:
Melbourne Polytechnic is a learning organisation that has been delivering vocational training since 1912. Learning at Melbourne Polytechnic is a unique experience with an applied focus. delivered by teachers with real-world experience and expertise.

At Melbourne Polytechnic we are committed to providing high quality, innovative, applied and future focused, purposeful education and training to students, industry and communities. Our teachers are passionate and established in their professions and look guide students in theirs. We know that circumstances can create barriers to learning, so we offer our students personalised pathways, flexible study options and learning support.

**About the Role**:
The purpose of this position is to work as part of the Higher Education Directorate’s administration team, working in a flexible and collegiate manner to ensure the institutes policies and procedures are implemented, and that efficient and effective administration is provided and dealings with employees and the public is professionally undertaken.

The position incumbent will work as part of a team that provides administrative support to both Vocational Education and Higher Education programs. This position focuses mostly on supporting the Higher Education courses within the Directorate. The position incumbent will provide high-level customer service while maintaining strictest confidence of information regarding the personal records of students, the content of examinations, and other materials.

**Duties**:

- Assist in the administration of the Student Life Cycle within the Business & Construction department, ensuring strong relationships between Melbourne Polytechnic students and employers (where appropriate). This includes but is not limited to assisting with enquiries, course information, enrolments, amendments, completions, ensure relevant and current program information is available on the staff and student portals and other administrative requirements as needed.
- Provide high-level customer service to internal and external clients, ensuring that all possible measures are taken to respond to their needs and requests in a timely fashion, disseminating accurate and timely information to internal and external stakeholders and ensure all enquiries are handled with tact and diplomacy.
- Establish and maintain positive and beneficial working relationships with stakeholders and departments across the Melbourne Polytechnic network.

For a full list of key responsibilities and duties, please view the **position description**.

**Skills and Experience Required**:

- Appropriate tertiary qualifications or equivalent together with demonstrated experience in administrative support roles preferably in a higher education setting and a Working with Children Check.
- Demonstrated high-level administrative and organizational skills including skills in document presentation, drafting and formatting, producing excel spreadsheets, database maintenance, filing and administrative systems maintenance and high-level literacy of the Microsoft Office suite
- Experience in the use of Learning Management Systems (LMS) or willing to learn
- Demonstrated experience in or ability to undertake administrative support of internal and external accreditation processes in both Vocational and Higher education.
- Excellent written, oral and interpersonal communication skills and a demonstrated ability, commitment and attitude to effective communication and liaison with internal and external stakeholders.

**How to Apply**:

- Current CV
- Cover Letter (Please ensure that you address the Key Selection Criteria outlined in the **position description**)

A National Police Check is required for the successful applicant.

**Recruitment Agencies**:
Please be aware for us to engage with you, we require internal pre-approval and you must be on the State Purchasing Contract (for Victorian government common use goods and services). We will engage with you and your agency once we have the approvals.

**Diversity and Inclusion**:

- Melbourne Polytechnic is proud to be an equal opportunity employer committed to being a child safe organisation, by ensuring that children and young people are protected from abuse or harm._

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