Member Services Consultant

4 weeks ago


Melbourne City Centre, Australia B & K Consulting Full time

**Member Services Consultant - Industry Super**:
**Melbourne CBD VIC**

**Full time**

**$75,000 - $85,000 Annually**
- Long Established Industry Fund
- Strong, Inclusive Culture
- Up to $85k Package + Benefits
- Established industry fund
- Melbourne CBD - hybrid working model
- Full-time permanent role ($75-85k package)

**The Role**

The Member Services Consultant is the main point of contact for the fund. The calls are not high-volume hence you should be able to motivate yourself and to support team members when the calls are low.

The hiring manager is looking for specific skills on this position and would need someone to have:

- Minimum of 2 years call centre superannuation experience
- RG146 is preferred but not essential
- Team-player
- Strong communication and problem-solving skills
- Experienced in using multiple systems

The role would benefit someone who wants to work in a positive working environment. The hiring managers value and develop their team members as shown by their low attrition rate.

If you're interested, click Apply

**Consultant**:
**JOHN MOLONY**:
DIRECTOR & SENIOR CONSULTANT
0416 359 015


**Reference number**:
BBBH2450_167652513965495**Profession**:

Insurance & Superannuation
Other

**Company**:
B & K Consulting**Date posted**:
14th Feb, 2023



  • Melbourne City Centre, Australia IPA Personnel Services Full time

    Are you looking to start a career? We are seeking a highly motivated and talented Sales and Service Consultants to join our client on a permanent basis. **This full-time position is ideal for Aboriginal and Torres Strait Islander applicants looking to start a career** with one of Australia and New Zealand's largest insurance companies based in Melbourne...


  • Melbourne City Centre, Australia IPA Personnel Services Full time

    Are you looking to start a career? We are seeking a highly motivated and talented Sales and Service Consultants to join our client on a permanent basis. **This full-time position is ideal for Aboriginal and Torres Strait Islander applicants looking to start a career** with one of Australia and New Zealand's largest insurance companies based in Melbourne...


  • Melbourne City Centre, Victoria, Australia IPA Personnel Services Full time

    Are you looking to start a career?We are seeking a highly motivated and talented Sales and Service Consultants to join our client on a permanent basis. This full-time position is ideal for Aboriginal and Torres Strait Islander applicants looking to start a career with one of Australia and New Zealand's largest insurance companies based in Melbourne...


  • Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: **_Do you want the opportunity providing exceptional customer service working on a special project giving back to the community?_** At Belong, our customers are at the heart of everything we do. Our mission is to create a connected future so that everyone can thrive, and that is where you come in! As a Customer Care Consultant, you use...


  • Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: **_Do you want the opportunity providing exceptional customer service working on a special project giving back to the community?_** At Belong, our customers are at the heart of everything we do. Our mission is to create a connected future so that everyone can thrive, and that is where you come in! As a Customer Care Consultant, you use...


  • Melbourne, Victoria, Australia SustainAbility Full time

    Job Overview: Join this dynamic team as a Member Service Consultant for an award-winning Superannuation Fund. You'll play a crucial role in assisting their members via inbound contact support, delivering exceptional service and guidance Key Responsibilities: Customer Support: Provide a first-class support service to existing members across an array of...


  • Melbourne, Australia SustainAbility Full time

    Job Overview: Join this dynamic team as a Member Service Consultant  for an award-winning Superannuation Fund. You'll play a crucial role in assisting their members via inbound contact support, delivering exceptional service and guidance Key Responsibilities: Customer Support: Provide a first-class support service to existing members across an...


  • Melbourne City Centre, Australia Talent International Full time

    **Job Details**: **Location** Melbourne CBD **Salary** ASAP start, great team, attractive rates **Job Type** Full Time **Ref** BBBH102039_1684721649 **Contact** Carly Llorente **Posted** 21 minutes ago Working for this leading higher education institution Service Centre Consultant you will be part of a large team delivering exceptional customer...


  • Melbourne City Centre, Australia HAYS Full time

    Customer Service Consultant | Melbourne CBD | $29.65 ph + super | Temp Contract | ASAP Start This Australian renowned energy provider services over 1.5 million Victorians, in the energy, gas and electricity transmission network. Its Melbourne office is in the CBD located on Flinders Street. **Your new role**: - Interact with customers to solve their...


  • Melbourne City Centre, Victoria, Australia DFP Recruitment Services Full time

    Job description:About the opportunityWe are looking for a self-motivated and customer focused recruitment consultant to join our Federal Government service delivery team based in Melbourne CBDThis is a fast-paced role where you will need to make decisions quickly, with integrity, whilst maintaining our DFP visions and values at all times.To be considered you...


  • Darwin City, Australia People's Choice Full time

    About the role As a Member Service Consultant, you will be responsible for providing exceptional customer service to our members. You will build rapport and trust with members by listening to their needs, finding solutions to their problems, and aligning them to the right products. You will work with our members to encourage them to embrace technology and...


  • Melbourne City Centre, Australia HAYS Full time

    Expression of interest for customer service positions within the banking sector **Your new company** Multiple Customer Service Consultant positions are now available working for a large, well-known organisation to join their rapidly growing team. You will be required to work full-time hours between 8am to 8pm, Monday to Friday and some Saturdays. The...


  • Melbourne City Centre, Victoria, Australia DFP Recruitment Services Full time

    Job description:- Join DFP as we embark on a new era of growth and excitement: Flexible work options available (Hybrid):- Warm, buzzing desk Work with some great clientsAbout DFPRecognised as a leader in our field, DFP Recruitment Services has been operating for over 40 years. With our values at the core of everything we do, we have a reputation for...

  • Member Consultant

    2 weeks ago


    Melbourne, Australia SMAART Recruitment Full time

    Competitive salary of $68k + an increased 12% Super! - Enjoy the flexibility of a hybrid working arrangement - East Melbourne office! - Wonderful chance to work for a company who put their staff and members FIRST! We are seeking **standout** member consultants to join a **highly successful** and rapidly growing business who work closely with...


  • Palmerston City, Australia People's Choice Full time

    On 1 March 2023, two of Australia's most successful member-owned banking organisations merged, to form Heritage and People's Choice - Australia's leading mutual banking organisation.  We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    About us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent...


  • Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: - **Join DFP as we embark on a new era of growth and excitement**: - ** Flexible work options available (Hybrid)**: - ** Warm, buzzing desk! Work with some great clients** **About DFP** Recognised as a leader in our field, DFP Recruitment Services has been operating for over 40 years. With our values at the core of everything we do,...

  • Member Consultant

    2 weeks ago


    Melbourne, Victoria, Australia Defence Bank Full time

    Introduction:We are Australia's Defence Bank. Established in 1975, we have 33 branches across Australia, a local Contact Centre, an award-winning mobile app, and 200 employees who make us a great place to work.As a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members who include the men, women and...


  • Melbourne, Victoria, Australia cbus Full time

    Be the integral link with our members and how they experience our Fund. Assist our members with their super, insurance claims or general advice needs 12month, fixed term contract, with view to extend. Melbourne CBD.About CbusCreated by workers, for workers, Cbus Super is one of Australia's most successful superannuation funds. For almost four decades we've...


  • Melbourne, Australia Sherry Consultant Services Full time

    **You will be required to;** - Streamline our service and compliant related processes - Review and develop policies, programs and procedures related to customer service - Deliver training & communication with customer service staff - Recruit, manage, motivate, mentor and develop customer service staff while nurturing an environment where they can excel...