Customer Service Consultant

2 weeks ago


Melbourne City Centre, Australia HAYS Full time

Customer Service Consultant | Melbourne CBD | $29.65 ph + super | Temp Contract | ASAP Start

This Australian renowned energy provider services over 1.5 million Victorians, in the energy, gas and electricity transmission network. Its Melbourne office is in the CBD located on Flinders Street.

**Your new role**:

- Interact with customers to solve their enquiries in an efficient manner, through various channels
- Complete administrative duties to inform customers of power restoration times, connections and disconnections and vegetation management
- Meet both individual and team quality targets
- Combine with other teams throughout the company to improve the workplace
- Help maintain business operations and service levels
- Engage in ongoing training to help deal with complex customer enquiries

**What you’ll need to succeed**:

- Customer service experience in a call centre environment is desired
- Clear and polite phone manner, with excellent written and verbal communication skills
- An interest in working in the energy sector
- Adaptability to work in a changing, fast-paced environment
- Eager to learn different IT systems
- An affinity for working in collaborative team settings
- High level of drive and self-motivation
- Open to training new staff members

**What you’ll get in return**:

- Be a part of an Australian renowned electricity provider
- Multi-skilled work environment
- Receive ongoing training and support
- Flexible hybrid working arrangements
- No weekend work

**What you’ll need to do now**:
**Job Reference Number: 2778450**

**LHS 297508**#2778450



  • Melbourne City Centre, Australia HAYS Full time

    Fully Work From Home / Full time / Permanent / Finance industry / $63,809 Packaged - Your new company Hays is proud to partner with one of Australia’s leading member-owned health funds in the search for new Customer Solutions Consultants. For over 180 years, this Melbourne-based health fund has been assisting members in achieving real wellbeing, something...


  • Melbourne City Centre, Australia Guild Group Full time

    Job Number: - 493245 Work type: - Full Time Permanent **Location**: - Melbourne (CBD) Categories: - Customer Service Guild Insurance is Australia’s leading provider of insurance solutions for allied healthcare professionals. For more than 50 years, we’ve been providing exceptional products, services, and unparalleled customer experiences, driven...


  • Melbourne City Centre, Australia HAYS Full time

    Expression of interest for customer service positions within the banking sector **Your new company** Multiple Customer Service Consultant positions are now available working for a large, well-known organisation to join their rapidly growing team. You will be required to work full-time hours between 8am to 8pm, Monday to Friday and some Saturdays. The...


  • Melbourne City Centre, Australia Bank Australia Full time

    Posted: 18/04/2024 Closing Date: 18/05/2024 Job Type: Permanent - Full Time Location: Melbourne CBD Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a...


  • Melbourne City Centre, Australia HAYS Full time

    Customer Service/Pricing Consultant **Your new company** Since its establishment in Italy nearly thirty years ago, this logistic based company has maintained a consistent approach that has become the foundation of their Australia footprint, being a leading provider of transport solutions. This philosophy extends across cutting-edge warehousing facilities...


  • Melbourne City Centre, Australia Bank Australia Full time

    Posted: 14/05/2024 Closing Date: 16/06/2024 Job Type: Permanent - Full Time Location: Melbourne CBD Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a...


  • Melbourne City Centre, Victoria, Australia Bank Australia Full time

    Posted: 14/05/2024Closing Date: 16/06/2024Job Type: Permanent - Full TimeLocation: Melbourne CBDJob Category: Banking and Financial ServicesDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement...


  • Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: **_Do you want the opportunity providing exceptional customer service working on a special project giving back to the community?_** At Belong, our customers are at the heart of everything we do. Our mission is to create a connected future so that everyone can thrive, and that is where you come in! As a Customer Care Consultant, you use...


  • Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: **_Do you want the opportunity providing exceptional customer service working on a special project giving back to the community?_** At Belong, our customers are at the heart of everything we do. Our mission is to create a connected future so that everyone can thrive, and that is where you come in! As a Customer Care Consultant, you use...


  • Melbourne City Centre, Australia HAYS Full time

    EXPRESSION OF INTEREST | Customer Service & Sales Customer Service & Sales Positions Available | Melbourne CBD & Suburbs | Are you a motivated and results driven individual with a passion for sales and customer service? Do you have exceptional communication skills and a passion for creating a positive customer experience? Want to try something new? At...


  • Melbourne City Centre, Victoria, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Melbourne City Centre, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Melbourne City Centre, Victoria, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Melbourne City Centre, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Melbourne City Centre, Australia Probe CX Full time

    At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better...


  • Melbourne City Centre, Victoria, Australia Probe CX Full time

    At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Melbourne City Centre, Victoria, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Melbourne City Centre, Australia HAYS Full time

    Call Centre - Personal Banking -| Full Time Perm | WFH/Hybrid | $56k-$60k+Super | Melbourne Inner City **Your new company** This position is with a well-established Australian customer-owned Bank, based at their Contact Centre office in Melbourne Inner City. **Your new role** - Start Date: Mid-February 2024 - Work Hours: 38 hours p/w, Monday - Friday, 7.6...


  • Melbourne City Centre, Victoria, Australia Probe CX Full time

    At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Melbourne City Centre, Australia HAYS Full time

    Seeking an outgoing customer service officer to join a well known travel company Your new company Your new company provides young people with experiences to work & travel abroad, from working holidays in Canada to teaching in Italy and volunteering in Costa Rica and 50 other trips in between, they also help with visas and offer tours, flights and travel...