Csr Workflow Team Leader

7 months ago


Heidelberg, Australia Austin Health Full time

Position: Pre-Analytical Workflow Team Leader
- Hours per week: 40 hours per week
- Employment status: Permanent Full Time
- Location: Austin Hospital

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

To be successful in this role you must demonstrate/key responsibilities will include:

- Ensure sample samples are processed ina atimely manner to meet turnaround times KPI's
- Manage fron end workflow to meet service demands
- Assist in preparationof methods, manuals and process documentation
- Assist to train, monitor, and evaluate the performance of staff
- Respond to telephone enquiries and/or direct calls appropriately
- Sort and distribute samples as they arrive into the laboratory

**About you**

Describe the _type_ of person you are looking for.

To be successful in this role you'll bring with you:

- Ability to multitsk in a fast-paced environmen
- Ability to enter data accurately
- A strong work ethic
- Exceptional organisation and customer service skills
- Ability to work with mínimal supervision and in a team environment
- Demonstrate ability to assist and support change

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
- Mentoring, learning and career development opportunities
- Onsite childcare, easy access via public transport, discounted car parking
- Five weeks annual leave, plus purchased leave options

**Inclusion at Austin Health**

**Work with us



  • Heidelberg, Australia Austin Health Full time

    **Reference Number**:1708**Category**:Administration and support**Department**:Pathology**_Are you a current Austin Health employee?_** - Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and...


  • Heidelberg, Australia Healius Full time

    Pre Analytical Team Leader **About Us** - Genomic Diagnostics was the first national genomic testing service to be established in Australia. It was created to provide consistent clinical oversight, quality, and access to expertise across the country.- We are a trusted testing partner for large teaching hospitals, federal and state government departments,...

  • Clerical Team Leader

    6 months ago


    Heidelberg, Australia Austin Health Full time

    Permanent full time - Dual Heidelberg locations, with rotational shifts - $70,100 base + up to $11,660 salary packaging + super (pro rata for part time) Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North East of Melbourne and state-wide. We have a highly engaged,...

  • Clerical Team Leader

    6 months ago


    Heidelberg, Australia Austin Health Full time

    Permanent full time - Dual Heidelberg locations, with rotational shifts - $70,100/pa base + up to $11,660 salary packaging + Super Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North East of Melbourne and state-wide. We have a highly engaged, diverse and collaborative...

  • Team Leader

    6 months ago


    Heidelberg, Australia Austin Health Full time

    **Team Leader - Full time role ADO**: - **Base rate + salary packaging + super + five weeks annual leave**: - **Austin Hospital and Heidelberg Repatriation Hospital** Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North East of Melbourne and state-wide.? We have a...

  • Team Leader

    7 months ago


    Heidelberg, Australia Austin Health Full time

    **Permanent, full time role**: - **Austin Hospital Heidelberg location**: - **Base salary + salary packaging + super + 5 weeks annual leave** Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North East of Melbourne and state-wide. We have a highly engaged, diverse and...


  • Heidelberg, Australia Austin Health Full time

    **Reference Number**:1840**Category**:Nursing**Department**:Integrated Cancer Services**_Are you a current Austin Health employee?_** - Work at the Olivia Newton-John Cancer Wellness & Research Centre - a public hospital with a difference! - Be at the forefront in the discovery of novel agents, new treatments and improving patient care. - Enjoy a rewarding...


  • Heidelberg, Australia Austin Health Full time

    An exciting opportunity exists for a Clinical Trial Team Leader position to join Austin Cancer Clinical Trials (CCTC) within the ONJ Centre. We are seeking fulltime (or part-time on negotiation) to lead on of our Medical Oncology Team (Lung/Melanoma streams). **About CCTC**: Cancer Clinical Trials within the ONJ Centre has a reputation of excellence with...


  • Heidelberg, Victoria, Australia Michael Page Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Team Leader to join our team in Heidelberg.The ideal candidate will have a proven track record of leading customer service teams and driving business outcomes.This is an exciting opportunity for a motivated and results-driven individual to take on a leadership role and make a significant impact...


  • Heidelberg, Australia Austin Health Full time

    **Reference Number**:1786**Category**:Allied Health**Department**:TAPS**Triage Team Leader - ICYMHS.**Permanent Full Time.**Heidelberg location** - Austin Health is the major provider of tertiary health services, health professional education and- research across three campuses in the Northeast of Melbourne and state-wide. We have a highly- engaged, diverse...

  • Security Team Leader

    2 months ago


    Heidelberg, Australia Austin Health Full time

    **Reference Number**:1940**Category**:Allied Health**Department**:Support Services**_Are you a current Austin Health employee?_** - Make an impact ensuring the safety of patients, visitors and staff across Austin Health sites - Full time permanent opportunity - Heidelberg location close to Austin Hospital, with multiple public transport and car parking...


  • Heidelberg, Australia Mercy Health Full time

    **ABOUT THE ROLE**: - Mercy Hospital for Women is a leading tertiary healthcare centre based in Melbourne. We are a major public hospital and specialist referral centre caring for private and public patients across specialist gynaecology, oncology, maternity, neonatology, perioperative and women’s health services and are a leader in research and...


  • Heidelberg, Australia Michael Page Full time

    $75,000 plus superFree parking on siteAbout Our ClientOur client is a prominent player in the business services sector, boasting a substantial workforce. Operating at a global scale, this company has a strong presence in Heidelberg and is recognised for its commitment to excellence and its innovative approach to delivering solutions.Job Description Lead and...


  • Heidelberg, Australia Michael Page Full time

    $75,000 plus superAbout Our ClientOur client is a prominent player in the business services sector, boasting a substantial workforce. Operating at a global scale, this company has a strong presence in Heidelberg and is recognised for its commitment to excellence and its innovative approach to delivering solutions.Job Description Lead and manage a customer...


  • Heidelberg, Victoria, Australia Healius Full time

    About the RoleThe Senior Histology Team Lead will oversee the specimen receipt and processing team, supporting Scientists and Technicians in their daily tasks, reviewing procedures, and driving efficiency and workflow improvements. This is a rare opportunity for an ambitious professional to make their mark in a large, premier Anatomical Pathology practice...


  • Heidelberg, Australia Austin Health Full time

    **Reference Number**:1795**Category**:Mental Health**Department**:TAPS**Team Leader Senior Clinician - ICYMHS CAT.**Full Time.**Heidelberg location** - Austin Health is the major provider of tertiary health services, health professional education and- research across three campuses in the Northeast of Melbourne and state-wide. We have a highly- engaged,...


  • Heidelberg, Australia WISE Employment Full time

    Full time position based in Heidelberg - Full Salary Packaging Benefits (tax savings) + Phone + Laptop + More! - "Top 30 Most Inclusive Employer 2022/2023" - Diversity Council Australia **Are you passionate about making a difference?** **Clean Force** is a Social Enterprise of **WISE Employment.** Our purpose is to provide meaningful and sustainable...

  • Administration Leader

    6 months ago


    Heidelberg, Australia Benetas Full time

    **Leadership opportunity in the admin team**: - **Salary packaging benefits to increase take home pay**: - **Full-time, permanent role in Heidelberg and enjoy weekends off** **What you do matters** - Are you a compassionate and experience Administration professional seeking an opportunity to be a part of our mission to help older Victorians live their...


  • Heidelberg, Victoria, Australia Melbourne Polytechnic Full time

    Job DescriptionThe Electrical Department Leader will be responsible for providing educational leadership to staff and students across the department's programs. This includes supporting operational activities such as quality assurance, student and staff issues, student progress, staff and student recruitment, teacher management, and program financial...


  • Heidelberg, Victoria, Australia Michael Page Full time

    OverviewWe are seeking an experienced Customer Service Team Leader to lead and manage a customer service team of 8 in Heidelberg. This role will involve setting team objectives, monitoring performance against targets, and implementing strategies to improve customer service standards.