Central Specimen Reception Team Leader

3 months ago

Heidelberg, Australia Austin Health Full time

**Reference Number**:1708**Category**:Administration and support**Department**:Pathology**_Are you a current Austin Health employee?_**
- Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.- An exciting opportunity exists for an enthusiastic and experienced **CSR Team Leader **to join our **Central Specimen Reception department **at our Heidelberg Laboratory**.** Central Specimen Reception operates a 24-hour service, 7 days a week.**About this role**
- **Position**: Central Specimen Reception Team Leader
- **Hours per week**: (38+ADO) 40 hours per week
- **Employment Status**:Permanent Full Time
- This is a key role that works closely with the CSR Supervisor and Pre-Analytical Services Manager with varied responsibilities including the following:
- Responsible of the quality and timeliness of the CSR processes of reception registration and specimen preparation
- Provide training and support to CSR team members
- Assist in rostering and co-ordinating the team across the central specimen reception department
- Maintaining a high performing team through achieving KPI targets
- Monitor and evaluate staff performance in related procedures
- Provide direction and support to CSR team members across the network

**To be successful for this role you must demonstrate**:

- Previous experience in pathology
- Previous experience leading and training teams
- Strong written and verbal communication skills
- Demonstrated ability to adapt to change with exceptional organisation skills
- Experience with laboratory information systems and processes
- Proficiency with Microsoft office suite
- Knowledge and compliance to NATA and NPAAC standards

**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

**Work with us**- **Interested in finding out more about this opportunity? Read the **position description** for further details.**

**Application closing date: 9 October 2024

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