System Test Analyst

3 weeks ago

Burwood East, Australia Emergency Services Telecommunications Authority (ESTA) Full time

Job Function: Information and Communications Technology
- Date Posted: 24 Jan 2025
- Job Requisition ID: 2045
- Work as part of a dedicated specialist team in the emergency services sector
- Use your testing skills to make a real difference in a community focussed organisation
- Two-year contract, full-time hybrid role, based in Burwood East

**About Triple Zero Victoria**:
Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

**About the Role**:
The System Test Analyst is a key and active participant of the Emergency Communication Information Services (ECIS) team. The goal of the function is to validate the software product against requirement specification and confirm that the system performs all functional and non-functional requirements.

Reporting to the System Test Lead, specific accountabilities will include preparation of test cases, test plans and test scripts. Conduct System and Integration testing against the test plan and update test cases based on results.

The main purpose of the role is to provide end-to-end systems test and systems integration testing working on major releases within a program of work. The role is responsible for testing of CAD changes and corporate software utilised by the organisation.

As part of the ECIS team you may be required to travel or transfer between your primary work location and other 000VIC sites to effectively carry out your duties. Normal working hours are 38 hours per week between 7 am and 7 pm, Monday to Friday. You may be required to work reasonable overtime.

Day to day responsibilities include:

- Develop and maintain system testing processes and procedures within TZV’s Testing Framework
- Design and run test cases based on system requirements and specifications
- Log and track issues, providing clear reproduction steps and collaborating on resolutions
- Validate end-to-end functionality of the system, ensuring all components work together seamlessly
- Work with system designers, and test leads to clarify requirements and ensure test coverage
- Record and report test outcomes, highlighting risks, issues, and progress to stakeholders

**About You**:

- Demonstrated experience in a Test Analyst role
- Demonstrated knowledge and experience in planning, preparing and execution of testing for large scale complex ICT solutions
- Demonstrated knowledge of testing procedures and methodologies and the ability to undertake testing in accordance with defined quality practices
- Work effectively within a team, fostering strong relationships with system designers, and other testers.
- Address challenges creatively and constructively, ensuring issues are resolved efficiently while maintaining a positive team dynamic.
- Strong interpersonal skills and the ability to work with a wide range of stakeholders

**What We Can Offer You**:
You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

- Employee assistance program for employees and eligible family members
- Discounted health insurance, banking services and gym membership
- ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
- Free staff parking at all our sites
- Salary packaging options after an initial service period

**How to Apply**:
**Applications must be submitted by 11.59pm, Sunday 9 February 2025.**

**Other Relevant Information**:

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