Manager Test Practice

About ESTA
We are the Emergency Services Telecommunications Authority (ESTA), the statutory authority providing the critical link between the Victorian community and the State's emergency services agencies. We provide Victoria's 24-hour emergency call-taking and dispatch services, including Triple Zero, for police, fire, ambulance, and Victoria State Emergency Service. We also manage the provision of advanced, operational communications for Victoria's emergency services, supporting police, fire, ambulance and VICSES personnel in the field.
In 2020-21, ESTA received more than 2.8 million calls for all emergency, operational and non-emergency calls; on average, this is a call every 11 seconds or almost 8000 a day.

About the role
Reporting to the Senior Manager, ICT Coordination & Programs, the variety, and challenge from the role will come from the following duties
- Responsible for defining and implementing the testing framework strategies and procedures to ensure the system performs to specification aligned to ESTA Project Management Framework and ITIL principles.
- Manage and administer the relevant testing scripts (including unit, integration, system, user, acceptance, and load/performance).
- Collaborate with relevant stakeholders to deliver end-to-end testing strategies, testing approach and plans, including testing resource estimation, testing environment needs and testing timeframes.
- Manage & lead Testing teams to deliver on the standards defined in accordance with the business requirements and solution design.
- Participate in post project reviews and post release reviews.
- Implement best practices post reviews and recommendations linked to testing improvements.

About You
As an experienced Test Management professional, you will possess high level communicative skills, a problem-solving mindset, and the ability to influence across all levels of business.

**It anticipated you will also possess**:

- Strong understanding of Testing principles and with extensive experience as a lead or Test Manager.
- Tertiary education in Computer Science or testing related studies and Certified Tester Foundation Level (CTFL) from ISTQB, the International Software Testing Qualifications Board
- Have extensive experience in development in test plans/strategy and execution
- Proven strong interpersonal skills and the ability to work with a wide range of stakeholders
- A self-starter able to work independently but comfortable working in a team environment
- The willingness to work in a fast-paced environment.

Our Culture
ESTA's staff are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field. Call-taking and dispatch services are delivered from three State Emergency Communications Centres (SECCs) located at Ballarat, East Burwood and Williams Landing.
Operating in an environment of increasing community expectations for seamless and transparent emergency services, ESTA pursues continuous improvement across all areas of its service delivery.
At ESTA, we value the unique backgrounds, experiences, and contributions that each person brings to our workplace, and we encourage and celebrate diversity. Our aim is to create a workforce that reflects the Victorian community in which we live.

What We Can Offer You
You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

- Generous salary level with salary packaging available
- Great employee benefits including free on-site parking
- Employee Recognition Program and
- Employee Assistance Program
- Employees discounts on accommodation, travel and entertainment

How to Apply

In accordance with the Public Health Directions issued by the Chief Health Officer, ESTA must comply with employer obligations regarding mandatory COVID-19 vaccinations for authorised workers. If you are successful in gaining employment with ESTA you will be required to provide evidence of your vaccination against COVID-19.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa and the successful applicant must satisfy the National Police Records Check standard that includes finger printing.