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Loyalty Sales Consultant

4 months ago

Brisbane, Australia Accor Plus Full time

**Work options**: Hybrid
**100% Office or Hybrid (office & home)**

During the first four weeks, you will be required to attend the Brisbane CBD office for training sessions, meet with your manager and colleagues, learn company policies and procedures, and become familiar with your job responsibilities. This initial period is often crucial for setting expectations and establishing a strong foundation for the employee's success in their role.

After the initial training period, you will be given the option to work on a hybrid roster. This means you will have the flexibility to work remotely for a certain number of days per week, while still being required to work in the Brisbane office for a set amount of time. The specific details of the hybrid roster may vary depending on the company's policies and the needs of the employee's specific job.

**Join Accor, one of the world’s largest travel & hospitality companies**
- Flexibility & Balance | Shifts available 8.30am to 12.30pm and 1.00pm to 5.00pm Monday to Friday (no nights)
- Part-time hours available| Be able to do the school drop off and pick up
- No experience required | Full paid training provided
- Brisbane City | 5-minute walk from Central Station
- Interviewing Now
- Diverse and Inclusive Workforce
- Join our friendly, supportive team with average staff tenure over 9 years

**About the Role**

This is a call centre based role, you will make outbound sales phone calls to Accor hotels' previous guests, all leads are provided. This is a unique opportunity for you to build relationships with your customers and build your own database so you can renew their membership each year.

No previous sales experience required You will be **fully supported** on your journey with an extensive, paid in-house training program, plus ongoing training and coaching from our supportive managers.

**Benefits & Perks**
- Attractive Hourly Rate ($25 per hour **PLUS **uncapped weekly commission **PLUS** incentives)
- Job Security. **Permanent Part-Time role with hours Monday to Friday**.
- Shifts available are: 8.30am to 12.30pm and 1.00pm to 5.00pm Monday to Friday
- Full paid in-house training is provided plus continuous coaching and support from our supportive managers (we spend the time with you to make sure you are confident in the role).
- Our working environment is fun, positive, energetic and a rewarding place to work (We play games, do team building and make every day a bit different).
- Career opportunities to advance or work in different locations in the Asia Pacific
- ** Free Accor Plus Membership with one free night at an Accor hotel per year of service**:

- Enjoy discounted stays at Accor hotels worldwide
- Regular incentives and rewards, including travel and dining vouchers and holidays

**Skills & Experience**

We truly believe that we can train anyone to be the best. What we can’t train is:

- Resilience & Perseverance - this is a challenging yet rewarding role, you’ll need **grit** to be successful
- A **positive** “can do” attitude
- Ability to build **rapport** - you need to be comfortable to pick up the phone and have a chat
- Drive & **motivation** to succeed for yourself and your team
- ** Passion **for being your best - you’ll need to be a lover of learning and improving.

**About the Company**

We are proudly part of **Accor hotels**, a globally renowned company with strong values and culture. We are the **largest hotel company in Asia Pacific**, people know and love our brand, and we are positive you will too

Accor Plus is Asia Pacific's most expansive travel, dining and lifestyle program. Accor Plus is accepted at over 1000 Accor hotels across 20 countries in Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Indonesia, Philippines, India, Thailand, Vietnam, and China.

All Applicants must be legally entitled to live and work in Australia / New Zealand.