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Customer Service Officer

1 month ago

South Brisbane, Australia Certis Security Australia Full time

Certis Security Australia is one of Australia’s leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

About the Opportunity
Certis Security Australia is currently seeking our next Customer Service superstars. As a Customer Service Officer at an esteemed art gallery, you will be the primary point of contact for visitors, patrons, and clients. Your role is crucial in ensuring an exceptional experience for all individuals interacting with the gallery. You will represent the institution with professionalism, warmth, offering assistance, guidance, and information to enhance customer engagement and support. Your preferred availability is weekends and nights but weekday availability would also be a bonus.The position is located in South Brisbane near Southbank. Key Responsibilities
Liaising with the public - providing information of directions, answering questions
Provide accurate, valid and complete information Qualification
Responsible Service of Alcohol certificate or the ability to obtain
First aid Certificate with a valid CPR
Benefits & Culture
Friendly and inclusive environment
Growth and development are supported and promoted
A discount program where employees, and their family members, can save at over 400 retailers Australia wide
A well-being program that provides advice about mental, physical, and financial well-being
An Employee Assistance Program (EAP) that is available to employees and their families
Cultural diversity is valued and supported
Emphasis on learning and development, where a state-of-the-art LMS is available to all employees Diversity Statement
Certis Security Australia Master License
Sydney Night Patrol & Inquiry Co Pty Ltd
NSW 400674602
ACT 17501220
QLD 41315
WA SA48240
NT 345
SA ISL 178143
TAS 3020

Certis Security Australia Pty Ltd
NSW 405149073
ACT 17501742
QLD 3158254
WA SA 72311
SA ISL 235794
VIC Z05 798 61S
VIC Z05 798 40S
NT 1093
TAS 458596293