Account Representative

19 hours ago


West End, Australia Collection House Full time

West End location a short walk from Cultural Centre and South Brisbane station
- WFH hybrid flexibility for work-life balance and no weekends or late nights
- Supportive training and career progression

**About your new role**
As an Account Representative, you'll listen to understand and support our customers through what are at times, complex financial matters. You will bring with you your best and authentic self; with compassion, patience, resilience and a readiness to lean into the opportunities to share, learn and grow.

You'll speak confidently with our customers about their financial position all the while providing a memorable customer experience. There is nothing quite like the feeling of receiving a customer compliment following your hard work and dedication to finding the right outcome for them.

**Essential Criteria**
- Must be available to work permanent Full-time
- Scope of hours begin at 8am with shifts up to 7pm Monday to Friday, some Saturdays may be necessary

**What we can offer you**
Our people are the cornerstone of our success and we’re committed to supporting you in a diverse environment with a range of benefits.
- Flexible hybrid work environment in as early as 3 months (2 days office, 3 days WFH)
- 2 Weeks paid training with continued support and coaching leading to growth towards promotion opportunities and bespoke learning and development programs
- Gain a TAFE backed Certificate III in Financial Services
- Free membership and competitive rates with our Car Share partner and Novated Leasing options
- Wellbeing and health initiatives with weekly online training and yoga sessions, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus fresh fruit in the office
- Paid volunteer days
- Social club and regular team engagement events
- ‘Dress For Your Day’ from smart casual to business attire
- End-of-Trip Facilities available for bicycle storage and showers

**What your new job involves**
- Making and receiving high volume outbound/inbound calls
- Build and establish relationships with customers with rapport and trust
- Creating positive outcomes by negotiating repayment solutions
- Problem solving and objection handling

**Who you are**
Want to start or grow your career in Financial Services with a leading top 200ASX company? Looking for a career change or seeking more security and opportunity? The majority of our leaders once began in this same role
- Experience in a call centre, hospitality, tourism, retail, sales or similar industries
- Excellent communication skills (both written and verbal)
- A natural problem solver and solution provider
- Are driven by genuine compassion for our customers
- Love connecting with people and communicate with confidence
- Basic computer literacy skills
- A desire to learn and take on feedback

**Collection House **(CLH) is one of Australia’s largest and most respected end-to-end receivables management companies and a part of Credit Corp Group. We provide practical, customer focussed and cost-effective solutions in collections, credit management and customer care. We have redefined our organisational purpose to “Reimagine how debt is done. Better.” to challenge ourselves to have a greater positive impact for our clients and customers.

**Job Types**: Full-time, Permanent

**Salary**: $54,325.00 per year

**Benefits**:

- Referral program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: Hybrid remote in SOUTH BRISBANE, QLD 4101


  • Key Account Sales

    7 hours ago


    West Melbourne, Australia Nick Auditore Represents Full time

    Work with globally recognized iconic brands such as Mitchell & Ness - Lead the charge on strategic plans for our Fashion Lifestyle accounts - Hybrid Arrangement - 1 day WFH Join our starting lineup, as Key Account Sales you’ll work closely with NAR’s US Wholesale accounts to develop and execute comprehensive 360-degree strategic account plans to drive...


  • West Footscray, Australia Cement Australia Full time

    Your goal will be to drive business opportunities that achieve revenue growth of all Packaged Products in your region. These opportunities will broadly cover two areas - account management and new business development. With quality service at the core of everything you do, you will take a relationship focus to your work and extend that support to your...


  • West Gosford, Australia Metcash Full time

    A great opportunity has arisen at Hudson Mitre 10 for a Trade Account Manager. Reporting to the Regional Sales Manager, you will represent our Hudson Mitre 10 brand across the Gosford & Central coast region of New South Wales. **What we can offer you** **About the role** You will have previous sales experience at a Sales Representative/Account Management...


  • West Melbourne, Australia NCH Australia Full time

    **SALES REPRESENTATIVE - ENTRY LEVEL** **OPPORTUNITY AND REWARDS** - Competitive base salary plus commission, iPad, and additional allowances and benefits - Ongoing comprehensive field, classroom, and online sales training - Unparalleled sales and field support - Professional and financial growth opportunities - Local and Regional recognition and awards...

  • Account Manager

    7 days ago


    West Gosford, Australia GPC Asia Pacific Full time

    **Repco** is Australia's leader in Automotive Aftermarket Parts and has the most widely recognised brands in the market. Our brand stands for quality, expertise and knowledge. Every day we deliver careers and experiences that are both challenging and rewarding. We have fun at work and celebrate our achievements and milestones, big and small. We foster an...


  • West Melbourne, Australia HAYS Full time

    Work with a leading global tool company, managing the Nth/West territory **Your new company** Our client is a global manufacturer of more than 300 dependable and innovative tools, trusted by the skilled trades in more than 100 countries. Their products are purpose built for trade professionals in the evolving commercial, industrial and energy markets who...


  • West Perth, Australia PKF Perth Full time

    PKF Perth is a member firm of the well-known and successful international accounting network PKF. Nationally PKF is represented in every Australian state and is one of the top 10 accounting networks in Australia. We are currently seeking Audit Supervisors & Assistant Managers to join our growing and successful audit division. **Key responsibility of these...


  • Mile End, Australia Clinpath Laboratories Full time

    Permanent Full Time or Part Time 0.8 FTE considered - Friendly, supportive and professional team located in Mile End, SA - Stable, reputable organisation (part of the global Sonic Healthcare) **Summary** **About Clinpath Pathology** Clinpath Pathology is a quality pathology service provider, focusing on professional excellence, reliability, excellent...


  • West Perth, Australia Sanfang Australia Full time

    SANFANG (AUSTRALIA) Pty Ltd is a leading provider of high-efficiency energy-saving wear-resistant materials products to the Australian mining and related industries. We are currently seeking a highly skilled and experienced Corporate Services Manager to join our dynamic team. This role presents an exciting opportunity for a motivated individual to contribute...


  • West Gosford, Australia Animal Referral Hospital Full time

    **Do you love collaborating with a team? Do you love the adrenaline of a fast passed working environment?**: ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 40 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment. A vacancy has arisen for an experienced Customer...


  • West Perth, Australia TSA Group Full time

    Company Description TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines. **Job Description**: **What will you do?** As a Customer Service Representative,...


  • West Leederville, Australia WA Local Government Association Full time

    Opportunity to make a difference on priority environment and waste related policy issues relevant to Local Government - Varied role within a friendly, inclusive, and dynamic team - 6 weeks’ annual leave (30 days) and flexible working arrangements **Policy Officer Environment** **Total Package $98,808 per annum (including superannuation)** WALGA is...


  • West Melbourne, Victoria, Australia Doctors&Co Full time

    Position Description:GPs will be responsible for discharging their duty of care in the course of practice, meeting practice standards, and being accountable for their actions. They will demonstrate knowledge of policies and procedural guidelines that have legal implications and identify and respond to unsafe practice.Patient-focused approach is essential,...

  • Rebates Analyst

    2 days ago


    West Melbourne, Australia HAYS Full time

    Multinational consumer goods organisation seeks strong Rebates Analyst / Commercial Analyst. **Your new company** This multinational, consumer goods manufacturer provides exciting products to various sectors and industries and is a recognised brand leader across their industry. They continue to grow through tailored business solutions and capability and as...

  • Medical Consultant

    19 hours ago


    Mile End, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 875553 **Location**: 5031 - MILE END **Job status**: Short Term Contract **Eligibility**: Open to Everyone - **Women's and Children's Health Network, 3D Health (Disability Services) Allied Health, Complex and Sub-Acute Care - Mile End 5031**: - **Total Indicative Remuneration is inclusive of Award Salary, Superannuation, any...

  • Work Health

    1 day ago


    West Melbourne, Australia Advance Careers Full time

    Contribute to the wellbeing of community! - Salary packaging available - Encourage for career growth and development We are working with a non-for-profit client, who has a great opportunity for an experienced all-rounder Work Health & Safety Advisor, based in the western suburbs. You will be part of an organisation that contributes to the improvement of...

  • Customer Assistant

    5 days ago


    West Perth, Australia Dan Murphy's Full time

    **Customer Assistant | Dan Murphy’s** Deliver a world-leading customer experience with an iconic Aussie brand - **Exciting customer-facing opportunity**: - **Dynamic and motivated team**: - **Competitive hourly rate with amazing team benefits** **About Dan Murphy’s** In 1952, an ambitious and plucky upstart opened a liquor store to rival his...

  • General Practitioner

    13 hours ago


    VIC - Melbourne - West Melbourne, Australia Doctors&Co Full time

    Point Cook (DPA/MM1) VIC Permanent / LOCUM 65%- 75% minimum income guarantee 25.6 km Southwest from Melbourne CBD Are you a GP with General Registration or Specialist Registration, looking for an exciting opportunity to take your career to the next level? Join Point Cook Doctors where we offer endless growth on personal, professional, social, and financial...

  • General Practitioner

    13 hours ago


    VIC - Melbourne - West Melbourne, Australia Doctors&Co Full time

    Harpley Town Doctors (DPA/MM2) VIC Permanent / LOCUM 65% -75% minimum income guarantee Are you a GP with General Registration or Specialist Registration, looking for an exciting opportunity to take your career to the next level? Join Harpley Doctors where we offer endless growth on personal, professional, social, and financial levels. We are a young and...


  • NSW - Sydney - City & Inner West, Australia PROFESSIONAL RECRUITMENT AUSTRALIA PTY LTD Full time

    WHO IS PRA? PRA is a leading Digital & IT Recruitment company with offices in Brisbane, Sydney, Canberra and Melbourne. PRA offers all its employees’ industry leading financial incentives, flexible working arrangements, training and genuine career growth in Melbourne and interstate. Some of the key benefits are; - High financial rewards with...